@jasonwhitlock I wish I could see into the mind of someone who feels so inferior deep down inside that they find EVERY way to justify the shit that he does. Truly a sight to behold.
counter worker tried to pass the blame to all of us. AND told me that me upgrades to pick a seat and check s bag are non-refundable to at insult to it all. Two dozen of us walk away.
I will never sniff a Frontier flight again. This is theft How is it even legal?
He then proceeded to the other nearly 2 dozen people that none are going to make it to Chicago today.
There’s NO WAY that all these people all just arrived too late for the same @FlyFrontier flight.
He says my bags would arrive tomorrow.
He then tells me he can’t even check ME in, and that I could rebook for a $99 rebooking fee. Except there’s no flight the next day either.
He also says you have to be checked in TWO HOURS ahead. What?
He THEN goes on to say “It won’t let me check your bags in. We’re at 46 minutes and normally it cuts at 45, but it won’t let me check you.”
I tell him I tried to check in at kiosk. He says “ YOU CANNOT CHECK IN AT OUR KIOSKS.” What? Never heard of such a thing. And I fly a lot. I tell him I do it all the time. He insists not on this airline. I tell him yup, this airline. He says well we must’ve changed it. What?
The counter guy proceeds to check me in. My bag sits on the scale. He says “Your bag weighs 41 bs. You have to remove a pound.” I wait for him to smile w/ the punchline. Nope. I have to remove a pound. He’s dead serious.
I jump in the pay to have human help line to speed things up. Yes, that’s a real thing. After a while, the counter worker asks the crowd who else is going to our destination city. About 20 people raise their hands. I’m next.
- proceed to counter. ODD. But ok. I’m at terminal 3 in Phoenix. If you know it, you know it’s relatively small and easy to get through. Speedy. Except Frontier. They’re the ONLY airline with a line, and just 3 worn out looking workers for the 80 or so people waiting.