Joshua Babula

InfoSec Analyst, IT Solutio Architect

[Joshua Babula @babular]

@VirginMediaIE "No further info at this moment” — yet another empathetic shrug while I continue with no internet.

No service. No technician. Just different names sending the same hollow apologies.

Is this customer care or a scriptwriting workshop?
#VirginMediaFail #NoService #GroundhogDay

[Joshua Babula @babular]

Day 7 with no internet since “upgrading” to @VirginMediaIE fiber.
Not a single technician. Not a single update. Just robotic agents reading scripts while I pay for a service I don’t have.
Where is your accountability, Virgin Media Ireland? #VirginMediaFail #NoService #Ireland

[Joshua Babula @babular]

@VirginMediaIE Gave @VirginMediaIE my GDPR details as requested in DM — radio silence since.
Called 1908 again — every agent reads the same script, like I’m stuck in a bad loop.

No service. No fix. No real support. Just endless hoops.
Is this your “fiber upgrade experience”? #VirginMediaFail

[Joshua Babula @babular]

@VirginMediaIE asked me to DM them to “resolve” the issue,I did. No response. No fix. No service.
Just another PR stunt to save face publicly while customers are left in the dark.
This is beyond poor service, it’s deliberate negligence. #VirginMediaFail #Ireland #NoAccountability

[Joshua Babula @babular]

@VirginMediaIE Oh wow, @VirginMediaIE can’t find the DM they told me to send? Classic.

No service for over a week, scripted replies, now pretending the message vanished into thin air. Impressive levels of customer care
Should I send a carrier pigeon next time? 🕊️ #VirginMediaFail #StillWaiting

[Joshua Babula @babular]

@VirginMediaIE "Working through messages chronologically"? It's been over a week without service, and I sent a DM you asked for.

This isn't patience — it's neglect.
Stop managing optics and start managing customer service. I need this fixed — now. #VirginMediaFail #NoService

[Joshua Babula @babular]

@VirginMediaIE Asked me to DM them to “resolve” the issue — I did. No response. No fix. No service.

Just another PR stunt to save face publicly while customers are left in the dark.
This is beyond poor service — it’s deliberate negligence. #VirginMediaFail #Ireland #NoAccountability

[Joshua Babula @babular]

@VirginMediaIE Upgraded to your fiber network since last Wednesday—ZERO service since then. Every support call is met with the same scripted responses, no empathy, no urgency, no fix. This is disgraceful.
Where is your accountability? #VirginMedia #Ireland #CustomerFail

[Joshua Babula @babular]

@VirginMediaIE Check you DM

[Joshua Babula @babular]

@VirginMediaIE Hi Rachel, how many DMs and calls do I have to make in a day to get anyone's attention for a service i pay for? Case Number E-748476

[Joshua Babula @babular]

@ConnCFC He will be back.. bookmark this..

[Joshua Babula @babular]

To get to the top you need to follow the ladder... Russell you can't parachute yourself to the top... Respect is earned.. #QuatarGP #GeorgeRussell #MercedesAMGF1

[Joshua Babula @babular]

@ConnCFC Please don't pickup injury on your way... thanks

[Joshua Babula @babular]

@WhingerSpice Point exactly... George is becoming more a problem for lewis than a team mate... This is hurting the points to be gathered

[Joshua Babula @babular]

@Naija_PR I am 31yr old, my wife is 30yr old. I must have been married when I was 1yr old? 🤔

[Joshua Babula @babular]

No @f1 this weekend

[Joshua Babula @babular]

Shege cooking in Naija

[Joshua Babula @babular]

Eyes on the price...

[Joshua Babula @babular]

@CFCPys @BobbyVincentFL Needs the rest for pre season