@Lauraly27 We’re so sorry, but the President’s Sale was only available from the 14th to the 17th, so unfortunately, we’re unable to honor the 20% discount for the dresser in March. We recommend signing up for our newsletter via our website for updates on promos.
@Ima_Mfon I have forwarded this to our consumer support team and they are working with our parts team to further check the issue, please wait for the follow up email from Mae for an update. You may refer on this ticket# 2238341.
@Ima_Mfon Hi! Our team was able to assist you and provide a replacement for the defected part. Please check your email and refer to your ticket # for details on the replacement order. If you have further questions please DM us.
@lady_lambert27 Hi Carrie!
Thanks for reaching out! I'm sorry to learn that your dresser has a defect.
Can you please confirm where you purchase the item from and if it still under our 1-year warranty?
@Ka04386300 Hi! Thank you for letting us know. We will relay all this information to the Support agent handling your ticket. Please send us a DM with your email address or ticket number.
@cyclingwithdoc Hi! We are so sorry about the experience. Have you contacted our Customer Service team regarding this concern? If not, you can find them here: https://t.co/VJNzHfBTHc