are providing to the customers who have years with you. The ticket number is 4160964258 for your reference in case you guys want to do something someday.
@SamsungUS@SamsungMobile I bought a Galaxy Note 20 ultra back in November 2020 and its screen stopped working on 08/10/2021. I opened a ticket with your customer service team the same day and was told to take it to the closest repair center. They took 6 days to take a look at it
not able to back up my data either. I cannot believe that Samsung has not provided me any solution AT ALL to any of the issues I am facing. I own around 7 Samsung devices at this time and I am extremely disappointed with your customer service and the care you guys are providing