Badal Rajdev

[Badal Rajdev @BadalRajdev]

@royalenfield The issue is not the waiting period.

The issue is repeatedly changing "confirmed" delivery dates: 19 Apr → 22-25 Apr → 29 Apr → 30 Apr → 9 May ("100% confirmed") → 10 May → 14/15 May. @royalenfield

[Badal Rajdev @BadalRajdev]

@royalenfield The issue is not the 2-month waiting period for my Royal Enfield Stellar Matt Grey.

The issue is repeated changes to "confirmed" delivery dates: 19 Apr → 22-25 Apr → 29 Apr → 30 Apr → 9 May ("100% confirmed") → 10 May → 14/15 May.

[Badal Rajdev @BadalRajdev]

@royalenfield Even after DMs, mails, complaints, and escalations, absolutely nothing was done — same response as the outlet itself.

No accountability, no callback, only changing “confirmed” delivery commitments for weeks n months

Truly pathetic customer concern and recognition.
#RoyalEnfield

[Badal Rajdev @BadalRajdev]

@royalenfield 6–7 delivery commitments changed over 1+ month for my Royal Enfield Stellar Matt Grey booking from Aditya Royal Enfield, Rajkot.

Issue is now false commitments and poor communication, not just delay.

Hoping for immediate resolution.
#RoyalEnfield

[Badal Rajdev @BadalRajdev]

@royalenfield Reasons changed every time - wrong colour shipment, inter-store arrangement, shipment from Chennai, etc.

Issue is no longer the delay, but repeated false commitments and changing timelines by Mr Vimal Doshi. Customers judge a brand by how such situations are handled.

[Badal Rajdev @BadalRajdev]

@royalenfield Booked Royal Enfield Stellar Matt Grey on 30 Mar from Aditya Royal Enfield, Rajkot. Delivery promised on 19 Apr (Akhatreej), then shifted to 22-25 Apr, 29 Apr, 30 Apr, 9 May (“100% confirmed”), then 10 May, and now 14/15 May.

Reasons changed every time

[Badal Rajdev @BadalRajdev]

@SamsungIndia @SamsungMobile @SamsungIndia @Samsung @SamsungNewsIN @SamsungMobileUS @SamsungUS @samsungID @SamsungCamera @SamsungEspana @SamsungMobileSA @samsungID
THIS IS WHAT SAMSUNG GIVES TO THE CUSTOMERS

[Badal Rajdev @BadalRajdev]

@SamsungIndia @SamsungSupport @SamsungMobile @Samsung @SamsungMobileUS @SamsungUS @samsungID @SamsungMobileSA @SamsungTV @ndtvindia @ZeeNewsEnglish @SamsungCamera @Gadgets360 @beebomco @WIRED From 7th July, I've been pleading for attention to gain a refund. The faulty laptop stands as a reminder of your company's heartlessness. I've been patient, but this ordeal is agonizing. I won't stop until justice is served. #RefundMyTrust #FrustratedCustomer

[Badal Rajdev @BadalRajdev]

@SamsungIndia @SamsungSupport @SamsungMobile @Samsung @SamsungMobileUS @SamsungUS @samsungID @SamsungMobileSA @SamsungTV @ndtvindia @ZeeNewsEnglish @SamsungCamera @Gadgets360 @beebomco @WIRED my agony began on 4th May, and since then, I've struggled to find any justice. It's disheartening to face such neglect and a complete lack of empathy. The hope for a resolution has faded away, and all that remains is the pain of disappointment. #RefundMyTrust #FrustratedCustomer