Santanu Bagani

A Techie and an oh-so-obvious music lover...

[Santanu Bagani @baganisantanu]

@ModySkoda extremely angry that my visit to your showroom has turned out this bad. While the car was taken for valuation, it was brought back with 2 scratches one on the driver door as well as side panel. My entire interest of buying the Kushaq from your dealership has gone down

[Santanu Bagani @baganisantanu]

@ModySkoda I visited your Andheri West showroom today. Everything was pleasant and good till I discovered that your valuation team parked my car in such a way that it got 2 new scratches on the right side of the car. This is unacceptable the way it would impact my valuation

[Santanu Bagani @baganisantanu]

@myfreshtohome on your IVRS, on selection of Mumbai the call simple gets disconnected. If I have ordered something lunch at morning 9:15 with 75mins delivery, you cannot expect me to wait till dinner. Pathetic. Never going to order for your app again. Cancel the Order #E06Y185610

[Santanu Bagani @baganisantanu]

@myfreshtohome what a sick service by your mumbai team. With such weather don’t promise to deliver in 75 mins. Atleast allow to cancel the order if its delayed much beyond the delivery time. With waterlogging,delay is expected but if the order is not dispatched then let me cancel

[Santanu Bagani @baganisantanu]

@abhisar_sharma This is the actual “Hindu Khatre mein hai” plot

[Santanu Bagani @baganisantanu]

@flyspicejet Ofcourse you will not compensate yet ensuring a total loss to the customer who opted to choose your airline to fly. Never again @flyspicejet .

[Santanu Bagani @baganisantanu]

All these years I have heard of sub-standard support by @flyspicejet but experiencing the same for the first time. The flight SG 661 has been canceled just 11 days before departure and for short layover flight of 5 hours 20 mins on 30th January 2026 from Mumbai to Srinagar.

[Santanu Bagani @baganisantanu]

@flyspicejet @MoCA_GoI @DGCAIndia Brilliant @flyspicejet by the time your customer care finally did the job and cancelled my tickets, the tickets on all other alternate flights have gone up by 7000 in last 48 hours. Shame on you and your team. Who will compensate for this @DGCAIndia @MoCA_GoI

[Santanu Bagani @baganisantanu]

@flyspicejet @MoCA_GoI @DGCAIndia @flyspicejet is not taking any accountability to cancel my ticket on their cancelled flight. Kindly intervene.

[Santanu Bagani @baganisantanu]

@flyspicejet Once again, your team is only replying through bots. Please don’t proof how SpiceJet is the worse airline in India to fly. I have now shared my grievances through DM as well apart from email. Why am I not able to connect to your customer care on phone.

[Santanu Bagani @baganisantanu]

@flyspicejet @DGCAIndia @flyspicejet teams are only responding through bots and not answering direct concerns raised through email. Also, since yesterday they have blocked my number due to which I am unable to call their customer care IVRS specific to cancellation of flights. @DGCAIndia kindly intervene

[Santanu Bagani @baganisantanu]

@flyspicejet @DGCAIndia @flyspicejet team, it is extremely frustrating when your customer relations team is being run by incompetent people. There are unable to reply to my exact concerns. I would like to escalate this matter to your next level. @DGCAIndia please note @flyspicejet is not responding

[Santanu Bagani @baganisantanu]

@flyspicejet @DGCAIndia @DGCAIndia @flyspicejet its been closer to 48 hours and your team hasn’t been able to close my query based on the grievances raised through email. I want book alternate airline flight and with your team taking 48 hours the prices will get inflated. Who will pay for the inflation?

[Santanu Bagani @baganisantanu]

@flyspicejet @flyspicejet, my email has gone to the deaf ears in your customer relations team. As against a detailed mail sent yesterday to your team, I have received a completely robotic reply with no affirmations or actual redressal of the questions asked by me. Can you please escalate this

[Santanu Bagani @baganisantanu]

@flyspicejet @flyspicejet will your team reply when all tickets on alternate airlines will be gone or prices will be too high. Its been more than 36 hours since I last spoke to your customer care. Why such irresponsible team?

[Santanu Bagani @baganisantanu]

@flyspicejet Its been more than 24 hours that I have spoken to @flyspicejet customer care with confirmation that they raised the concern with customer relations team apart from the email I have sent today morning.

[The Protagonist @protagonist_xi]

Why are roads, bridges, flyovers -
All collapsing left, right, and centre
in the world's 4th largest economy?