Hi @AirbnbHelp, I need to reopen a case. The guest review has a personal attack and irrelevant content, which violates policy, and I never got the decision email. I’m a long-time Superhost and just request a policy-based re-review by a different specialist. Can you help?
@AirbnbHelp
All 3 of our listings got ‘suspended’ by airbnb after we reported a party at our home that violated our home rules. Why are we getting punished? 2 ppl on reservation and 30 ppl and 10+ cars arrived at our property. How is this ok?
"Even the smallest act of service, the simplest act of kindness, is a way to honor those we lost, a way to reclaim that spirit of unity that followed 9/11." “If we learn nothing else from this tragedy, we learn that life is short and there is no time for hate.” #september11