vandana balakrishnan

loves books, mounains, food and nature

[vandana balakrishnan @balaanadnav]

@SwiggyCares @SwiggyCares

[vandana balakrishnan @balaanadnav]

@instamart_it @SwiggyCares my instamart order 251871833984863 was delivered after 42 mins!! Unreachable delivery agent. Useless lying customer agents. Unavailable escalation contacts!! For a 10 min delivery. What customer service is this?

[vandana balakrishnan @balaanadnav]

@SwiggyCares This doesn't help me or compensate me for the loss of time and opportunity and convenience I paid for. I was promised a call back by the customer care agent which never happened

[vandana balakrishnan @balaanadnav]

@zeptocares I raised an issue of unusable produce delivered Order id POQPRBTTN95993 ticket TKAFC710AE574 for which I got unacceptable response that seller said it was fine at time of dispatch. had attached photos and videos in the email.u r free to come n inspect at my home.

[vandana balakrishnan @balaanadnav]

@AmazonHelp my product is not delivered. It was supposed to be delivered by 8 am to 12 noon. It was late and then promised that it will be delivered by 4 pm. It is still not delivered. Customer service has been pathetic and they say they can't reach the delivery agent

[vandana balakrishnan @balaanadnav]

@zeptocares Have lodged below consumer complaint.

@zeptocares consumer court Grievance has been successfully lodged with docket number 9696056

[vandana balakrishnan @balaanadnav]

@zeptocares @ZeptoNow has delivered rotten product and refusing refund or return because seller confirmed it was good when they sent 5 mins ago. Did not deliver 1 out of 3 milk packets ordered. No refund for that as well? What's happening? Order id SMLHJBTTE79008

[vandana balakrishnan @balaanadnav]

@zeptocares @zeptocares @ZeptoNow pls arrange for an immediate call back. This is grssly irresponsible communication on email.

[vandana balakrishnan @balaanadnav]

@zeptocares I have now received refund but only for the rotten product. No refund for missing product - milk and the tiny avocado. ??? There is no conversation at all. Utterly disappointed. Definitely not using zepto anymore

[Narayanan Hariharan @narayananh]

This issue would have died a quiet death had the @BlueDart_ social media team not decided to lecture me about having a “respectful conversation”.

I’ve been perfectly polite throughout, by the way.

But after two false delivery updates, Blue Dart has identified the real problem: the customer.

[vandana balakrishnan @balaanadnav]

@zeptocares @fssaiindia pls do thorough checks of @zeptocares @ZeptoNow s all warehouses and packing facilities. They have been sending rotten vegetables and refusing refunds claiming it had passed their quality checks.

[vandana balakrishnan @balaanadnav]

@zeptocares @ZeptoNow have not received entire order. Order had 3 milk packets, only received 2. Support is not responding ad falsely claiming they have sent. Pls look intonation asap. This is apart frm the rotten vegetables they sent. Order id SMLHJBTTE79008

[vandana balakrishnan @balaanadnav]

@zeptocares I have now received refund but only for the rotten product. No refund for missing product - milk and the tiny avocado. ??? There is no conversation at all. Utterly disappointed. Definitely not using zepto anymore

[vandana balakrishnan @balaanadnav]

@zeptocares @zeptocares

[vandana balakrishnan @balaanadnav]

@zeptocares @ZeptoNow You support has already washed their hands off saying not their problem!! The audacity

[vandana balakrishnan @balaanadnav]

@zeptocares @ZeptoNow has delivered rotten product and refusing refund or return because seller confirmed it was good when they sent 5 mins ago. Did not deliver 1 out of 3 milk packets ordered. No refund for that as well? What's happening? Order id SMLHJBTTE79008

[vandana balakrishnan @balaanadnav]

@MyntraSupport I have received a call back but the problem remains unsolved. They asked to wait for couple hours but now even after 3 hours my account is not recovered. I guess myntra just doesn't care for my business. Time to move on , then?

[vandana balakrishnan @balaanadnav]

@MyntraSupport I am unable to login or use the app after suddenly I got logged out. Login is not tied to my phone number, but email is. However, app is telling that email is blocked due to inactivity. I am very much active , even as of this morning. Not able to contact support.

[vandana balakrishnan @balaanadnav]

@MyntraSupport @MyntraSupport when and how will I be contacted to address this? ETA?

[vandana balakrishnan @balaanadnav]

@MyntraSupport I am unable to login or use the app after suddenly I got logged out. Login is not tied to my phone number, but email is. However, app is telling that email is blocked due to inactivity. I am very much active , even as of this morning. Not able to contact support.