@AirIndiaX It's a travel for work & not leisure so I don't have the luxury of rescheduling/ cancelling the flt. Atleast get your staff to assist the passenger's. AIE has only 1 flight at the moment & still the staff is missing. @DGCAIndia@AAI_Official@MoCA_GoI@Ministry_CA@TataCompanies
@AirIndiaX Flight further delayed. No staff at the gate, No intimation of the delay. Came to know of further delay through the website. A total delay of over 5 hrs. Couldn't get any worse. It's a total failure & harassment now. @DGCAIndia@AAI_Official@MoCA_GoI@Ministry_CA@TataCompanies
@AirIndiaX It's a mess. Barring shift supervisor & few other's, rest of the staff is nonchalant about the situation at hand. Leave aside refreshments not even a glass of water has been offered yet. There needs to be some empathy @DGCAIndia@AAI_Official@MoCA_GoI@Ministry_CA@TataCompanies
@AirIndiaX The ticket states that the check in process starts 03 hrs before flight & closes an hour before flight departure. Attaching the same for your reference. Your tweet is amounting to shrugging off from your responsibility & spreading miscommunication. Poor show. @airindia