Balanced Status

status updates for Balanced

[Balanced Status @balancedstatus]

API-UP: The issue should now be fixed.

[Balanced Status @balancedstatus]

API-ISSUE: There are some intermittent issues causing errors in the API. We've identified the issue and working on a fix.

[Balanced Status @balancedstatus]

API-UP: The issue was caused by the leap second and is now resolves. Thank you for your patience!

[Balanced Status @balancedstatus]

API-ISSUE: There were intermittent issues for refunds since midnight (UTC) on July 1.

[Balanced Status @balancedstatus]

API-ISSUES: There are intermittent issues with creating refunds. We're investigating now.

[Balanced Status @balancedstatus]

API-UP: We're back and are continuing to monitor.

[Balanced Status @balancedstatus]

API-ISSUES: We're experiencing some intermittent issues and working on resolving.

[Balanced Status @balancedstatus]

API-UP: Everything is resolved.

[Balanced Status @balancedstatus]

API-ISSUE: We're seeing some calls to the API timing out. Investigating

[Balanced Status @balancedstatus]

API-UP: A redis node stopped responding in a timely manner which resulted in requests being queued up and processed slowly.

[Balanced Status @balancedstatus]

API-DOWN: We're seeing increased latency for some requests via the API

[Balanced Status @balancedstatus]

API-UP: The root cause of the problem was traced to a communication issue outside of the Balanced network. Resolved 2 hours ago, monitoring.

[Balanced Status @balancedstatus]

API-ISSUE: We're seeing some intermittent network connectivity issues that we're investigating.

[Balanced Status @balancedstatus]

API-UP: A redis cluster appeared to experience network latency. The slowness has gone, we will continue to investigate the root cause.

[Balanced Status @balancedstatus]

@zachsnowthatsme working on resolving the issue now.

[Balanced Status @balancedstatus]

API-ISSUE: We're seeing slow response times from the Balanced API

[Balanced Status @balancedstatus]

DASH-UP: We're processing through a larger than average backlog of history. History is expected to be caught up within the hour.

[Balanced Status @balancedstatus]

We've released a post-mortem following a partial outage this morning. You can read the details at https://t.co/erda4CiNzu

[Balanced Status @balancedstatus]

@BenDoh we've resolved the issue. Is everything working for you now?

[Balanced Status @balancedstatus]

API-UP: Everything is A-OK now.