@CityNewsTO you guys should do a story about @AirCanada and their new promotion where they mislead you into booking and hide the promotion code, then tell you the only way to change it is cancel it, and book again, but you won't get refunded until after the promotion is over.....
@AirCanada @cbcDougDirks @AirCanada can you please help my friend out. I h e her reservation information. She has tried calling but is at the airport and her flight leaves sooner than the call wait time. She can’t make it to a desk because she’s in a line for a Covid test
@WestJet little late since I’m already at my destination. we spent an hour at checkin because the reservation that I have confirmation for and a receipt for didn’t exist. 🙄 terrible experience with no help and still on the hook for the hotel because you cancelled my flight home…
@WestJet I am trying to online checkin for myself my husband and our baby for early in the morning tomorrow and it is not letting us. #westjet can you please help out? I’ve already had my flight cancelled and rebooked on me by you guys. This is the worst! 😩
@WestJet@locuradesabado@locuradesabado don't waste your time with this option. I tried it and they told me "it's your problem to figure out." - they're trying to make it look like they care on social media but they won't actually help you...
@WestJet After you cancelled my flight and made me wait 9 hours on hold to re-book, I now cant check in online... so far this trip has been a nightmare thanks to your lack of service. @aircanada will be getting my families flights from now on! #DoBetter
@misakiaragaki @mdmrules @SyperekMurphy @raviakaram@WestJet What it sounds like is you have to request a refund then wait for them to reach out. It also sounds like people have been waiting a long time. But the other option is to wait in the insane queue and maybe be denied and told to wait 😞