James,
I just spent 49 minutes explaining that I removed the travel pass the beginning of June, but the statement says July 2nd ... I don't understand why that can't be verified with the Actual Phone Records!! Bad job Verizon
OH @VerizonSupport Why can't you understand what SEEMS to be simple Addition/Subtraction! When you Over Bill my account, you need to Subtract the charge. Reed the PDF. My goodness. You people are Awful.
@RocketOTD Please explain to me Why it takes your company 10 day to endorse payment that has ALREADY been reviewed ?
Is it that Rocket employees incompetent people, or is the WHOLE company incompetent?