@davidgpeterson@ProtonVPN However, I have tried many times with multiple servers, but I still can't link normally, and any encryption protocol can't be linked.
@davidgpeterson@ProtonSupport@Derrickcjkh because my protonVPNplus subscription will not expire until May 2028. If it can't be restored to normal use, please refund me.
@davidgpeterson@ProtonSupport@Derrickcjkh Yesterday, I could normally connect to the server. Even in mainland China, I couldn't connect normally since yesterday. Please deal with it as soon as possible. Moreover, your application rarely upgrades and updates. If you can't use it normally all the time, please refund me
@ProtonSupport@Derrickcjkh It's not that I can't use it personally, but many people can't use it normally, so please don't push it away or find other excuses to avoid the problem.
@ProtonSupport@Derrickcjkh Therefore, you must ask the technician to upgrade and update the application, because our applications are all kept up to date.
@ProtonSupport@Derrickcjkh It can be used normally before, even in mainland China, but since yesterday, the application has been abnormal and the application cannot recognize the network.
@ProtonSupport@Xxzuuuuu The server cannot be linked, no matter in which mode, it cannot be linked. Although I am in mainland China, I have used it normally and linked it before, but suddenly yesterday the server could not be linked
@ProtonSupport The server cannot be linked, no matter in which mode, it cannot be linked. Although I am in mainland China, I have used it normally and linked it before, but suddenly yesterday the server could not be linked
@Fiat24Official I need help with a KYC conflict (Acc #238371). My old email is deleted and wallet lost. I'm stuck in a loop and muted in your TG group. Please have a REAL agent check my email for identity verification. I just want to close the old account to register a new one!
@Fiat24Official@Fiat24Official Hello, I need urgent help regarding account #238371. My original email was deleted and I've lost my wallet. I’ve sent emails to support but haven't heard back. Could you please follow up or open your DM so I can send details? Thanks!
@ProtonSupport@EconomicMayhem@ProtonSupport Please help! Ticket #4647544. Deleted account with active sub. I’ve already provided my new account & card info (last 4 digits) for verification. Waiting for a human response since last Friday. Could you please escalate this? Thanks!
@ProtonSupport Urgent: Ticket #4647544. Deleted account with active sub. Provided card info (last 4 digits) & new account last Fri, but no human reply yet. Could you please escalate this to the billing team? Thanks!