Gourav Banthia

[Gourav Banthia @banthiag]

@MGSupportIndia I am in severe mental distress as neither @MGMotorIndia nor Saini MG Workshop are giving me clear status update on my car despite repeated follow-ups. This uncertainty is affecting my health.If any further health issue arises due to this harassment,they should be held responsible

[Gourav Banthia @banthiag]

@MGSupportIndia Hope this resolution doesn’t take ages to happen. Expecting a final outcome to happen in next 24 hrs.

[Gourav Banthia @banthiag]

@MGSupportIndia I am still waiting for the resolution to happen.

[Gourav Banthia @banthiag]

@anandmahindra Sir, sharing as a customer’s experience. I was planning to buy 3XO, but last Shivratri I chose MG Astor instead. Due to unresolved service issues and lack of accountability, I now regret that decision.
This highlights how critical after-sales service for customers is. @MGMotorIn

[Gourav Banthia @banthiag]

Serious accountability from car manufacturers req. My @MGMotorIn Astor (less than 1 year old) has been stuck at an authorized service centre for weeks with no resolution, no timeline, despite being charged.Hard-earned money of consumers cannot be ruined like this.@nitin_gadkari

[Gourav Banthia @banthiag]

@mahindraesuvs Sir, sharing as a customer’s experience. I was planning to buy 3XO, but last Shivratri I chose MG Astor instead. Due to unresolved service issues and lack of accountability, I now regret that decision.
This highlights how critical after-sales service for customers is. @MGMotorIn

[Gourav Banthia @banthiag]

@raghav_chadha I am a huge fan of yours. Service accountability by car manufacturers and authorized workshops is a serious issue that needs urgent attention. Selling cars without ensuring responsible & after-sales support puts Indian consumers’ hard-earned money at risk. @MGMotorIn

[Gourav Banthia @banthiag]

@raghav_chadha Sir,I seek your intervention my MG Astor (<1 yr old) has been lying at Saini MG WS, Kolkata since 1 Feb with no resolution. I was warned that escalating will make my car stuck for months. Consumers’ hard-earned money must be protected & service accountability ensured. @MGMotorIn

[Gourav Banthia @banthiag]

@MamataOfficial Mam,I seek your intervention my MG Astor (<1 yr old) has been lying at Saini MG WS, Kolkata since 1 Feb with no resolution. I was warned that escalating will make my car stuck for months. Consumers’ hard-earned money must be protected & service accountability ensured. @MGMotorIn

[Gourav Banthia @banthiag]

@nitin_gadkari Sir,I seek your intervention my MG Astor (<1 yr old) has been lying at Saini MG WS, Kolkata since 1 Feb with no resolution. I was warned that escalating will make my car stuck for months. Consumers’ hard-earned money must be protected & service accountability ensured. @MGMotorIn

[Gourav Banthia @banthiag]

@MGMotorIn Car lying at Saini MG Motor Workshop, Jessore Road since 1st Feb.

Overheating issue started after accident repair (radiator replaced).

Charged to fix it. Still no resolution. No report. No timeline.

Need urgent intervention.

@nitin_gadkari sir @MamataOfficial mam intervene

[Gourav Banthia @banthiag]

@MGMotorIn Car lying at Saini MG Motor Workshop, Jessore Road since 1st Feb.

Overheating issue started after accident repair (radiator replaced).

Charged to fix it. Still no resolution. No report. No timeline.

Need urgent intervention.