Barney Harford

Board @United, @Cvent, @SavATree, @Yummy_superapp, @ArriviaTravel. Advisor @TravelX__, @WeSkiTravel, OttoTheAgent. Formerly @Uber, @Orbitz, @Expedia

[Barney Harford @barneyh]

The future of travel planning launched today at https://t.co/W1TdmEHZLG

I've been using it in closed beta for a year now, making over a dozen bookings.

Let me tell you: it's a magical experience.

GONE: Infinite scroll, endless search boxes, tedious forms

IN THEIR PLACE: a streamlined conversational interface that curates, books and services your flight and hotel bookings.

“Flight to Chicago next Monday, arrive in time for a 6pm dinner downtown.”

No need to state home airport, brand preferences, personal information, that’s all known and stored, and taken into account before results are shown to you.

No more wading through an inane number of irrelevant options.

Travel planning is going to change dramatically over the next few years.

For a peek into that future, take Otto for a test drive today.

https://t.co/W1TdmEHZLG

[Brad Gerstner @altcap]

🇺🇸🚀

[Barney Harford @barneyh]

@lessin Being taxed at 40% on the full 7% nominal gain (so 2.8%) with 3% inflation leaves 1.2% real return. Underwhelming, sure. Instead:

Avoid 40% cap gains tax w ROTH IRA

Incl dividends when looking at historical returns. VTSAX 9% over 25 years since inception

100k => 560k in 20 yrs

[Bill Gates @BillGates]

To me, this is the most remarkable thing about global health: With a relatively small amount of money, you can do a great deal of good for a great many people. This is money well spent, and we should go back to spending it—now.

[Bill Gates @BillGates]

The facts are simple and devastating: Aid cuts have already cost lives, and the number of deaths will continue to rise. Here’s the evidence.

[United Airlines @united]

The world's fastest, most reliable Wi-Fi in the sky, @Starlink, has officially landed on our first aircraft, with the rest of our fleet to follow.

That means you'll be able to stream, browse and game just like you do at home. And the icing on the digital cake? Starlink will be FREE when you have an (also free!) MileagePlus membership. Make sure you're ready to connect: https://t.co/LMI65k8dux

[United Airlines @united]

The world's most advanced high-speed Wi-Fi is coming to United with @Starlink. For free.

You’ll be able to stream, game, shop and more on seatback screens and personal devices simultaneously. Expect the same internet you get on the ground… at 35,000 feet. We expect to have Starlink on all 1,000+ United planes over the next several years. Learn more: https://t.co/7SbLBOKmbK

[Larry the Cat @Number10cat]

I have many criticisms of Sunak and the Conservatives but we should all reflect that they have shown no hesitation in accepting the will of the people nor any hint of questioning its legitimacy. Citizens of other nations look on enviously.

[Barney Harford @barneyh]

Brad Gerstner @altcap leaving no-one in any doubt where he comes down on current state of tech M&A at the #ia40 conference here in Seattle 🔥 🔥 🔥

[Mike Fridgen @mfridgen]

When asked about FTC, @altcap “Lina Khan is a disaster for American capitalism - bad for consumers, bad for entrepreneurs, bad for progress. But she too shall pass.” #iasummit #ia40

[Barney Harford @barneyh]

@metavarce Sure - money market funds or treasuries held at a brokerage. Brokerage firm is just the custodian, even if they go bust the funds are in your name, they’re not on the brokerage’s balance sheet

[Bill Gates @BillGates]

It’s easy to forget how scary polio was in the United States and around the world. This is a powerful reminder. https://t.co/P22TxXJEW4

[Barney Harford @barneyh]

@jackiegschafer The powerful thing about NPS is being able to discern patterns from just those single answer responses when correlated with other customer experience data. But you’re right that that does take a certain volume of observations.

[Barney Harford @barneyh]

@jackiegschafer That’s probably fair. Although if you object to taking time to click on a number line, my guess is you’ll really have a problem with sitting down for a focus group :)

[Barney Harford @barneyh]

@jackiegschafer In my experience NPS surveys are powerful for diagnosing things that delight customers (that you should do more of) and things that are frustrating them (that you want to eliminate). I’ve seen them used to guide & drive transformations in customer satisfaction

[Chef José Andrés 🕊️🥘🍳 @chefjoseandres]

Today has been intense… So I want to share with you some beautiful music from Ukrainian band Akko Quartet. I met them at the Kyiv train station with our friends from Ukraine Railways who are organizing concerts at many stations! Through art we all will heal… #ChefsForUkraine 🇺🇦

[Barney Harford @barneyh]

@denschaal @IHGhotels @ExpediaGroup Had exactly the same flashback!

[Barney Harford @barneyh]

@insler_todd @elalpilots @IFALPA @UnitedPilots @ALPAPilots Is that the plane’s pilot flying it? Impressive!

[Hadi Partovi @hadip]

There’s an unsung practice that successful founders and product managers have in common: spotting and reporting bugs. I learned this early in my career. Here’s how… (Read on to see bizarre animated examples) /1

[Barney Harford @barneyh]

It’s not every day you see a sign like this as you board your plane

[Barney Harford @barneyh]

Proud to be onboard this historic flight, and of @United’s leadership in reducing the aviation industry’s carbon emissions through the development of sustainable aviation fuel (SAF). Landing at DCA soon.

[Barney Harford @barneyh]

Proud to be onboard this historic flight, and of @United’s leadership in reducing the aviation industry’s carbon emissions through the development of sustainable aviation fuel (SAF). Landing at DCA soon.

[United Airlines @united]

Aviation history is cleared for takeoff.

The world’s first passenger flight using 100% sustainable aviation fuel (SAF) is en route to @Reagan_Airport.