‘Like a barrister, only smaller’… Marathon/ultra-marathon runner. Sometimes cyclist. Bad at yoga. Compulsive animal rescuer & dog person. Mother of daughters.
@CrossCountryUK why have you massively oversold tickets for this service? It’s always busy as you know. The driver is asking us to keep the doors clear for health and safety purposes. Could you please advise how we are supposed to? And how this is remotely h&s compliant?
@AskTasksupport They are now repeatedly calling me. I am reporting to the Police but thought you might like to know how your complaints team are addressing issues in your name. Insult to injury springs to mind!
@AskTasksupport I did. Approximately one minute later I received a fraud notification from my bank advising that an attempt to spend £945.45 had just been made on the same account. Not by me… Coincidence? I messaged the agent to advise that their fraudulent attempt had been blocked…
@RailTruthUK@CrossCountryUK But you do have an option (some would say ‘responsibility’) not to allow your trains to operate when dangerously overcrowded?