Behind the unforgettable Radio Raps character is a story of illness, courage, comedy and starting over… and this week’s Good Things with Brent Lindeque uncovers it all.
https://t.co/0MiBrTCH77
✈️ Dear @Fly_Airlink THIS IS DAYLIGHT ROBBERY😕😡 🚨
I’m writing this to publicly expose what I experienced with your airline, because this cannot be normal or acceptable.
I booked my flight 2 months in advance, everything paid, everything confirmed. I arrive at the airport thinking it’s a smooth check-in… only to be told there’s an "issue" with my name on your system apparently it only showed my initials and surname instead of my full names.
Now here’s the shocking part…
Instead of simply verifying my identity (which I had FULL proof of ID AND passport in hand), your staff decided the solution was to charge me R790 just to "edit" my name on your own system error.
Let that sink in…
👉 YOUR system error
👉 MY money
And I say that because I booked with my full names and your staff said maybe it's because my names are long..
I even escalated the matter to the supervisor on duty, expecting some level of professionalism or assistance… but instead, she showed zero willingness to help and proceeded to enforce this ridiculous charge like it’s normal practice.
How do you justify charging a customer R790 for something that and paying huge sums of rands to book my flights, something that
• Was NOT my fault
• Could be verified instantly with official documents
• Took literally seconds to fix
This is not customer service, this is exploitation, in fact u stealing from us.
We are already paying high ticket prices, and now we must budget extra for your internal mistakes too? 😭
I am formally demanding a full refund of R790 back into my account within 24 hours.
You cannot continue taking people’s hard-earned money under the guise of "policies" when the fault lies entirely with your own system.
If this is not resolved urgently, I will have no choice but to escalate this matter further through the relevant consumer protection channels and publicly pursue accountability.
Do the right thing. Also check your Emails because this same tweet is on your emails
Mxm📍
These are civil SERVANTS.
We pay them to do this????
Did YOU vote for this???????
“*Disgusting Treatment by Home*
*Affairs Official and Security* *personnel*
l A lady, and a gentleman had appointments at Home Affairs
and had proof of our online
bookings. Our names were not
on the page the Home Affairs officials had, so we asked them
if they could run our reference numbers in the system to check.
The official said no and threw us
out. The security hurt this lady in
the process, and we were shifted
and pushed by the Home Affairs official and security when we
asked for assistance. They could have decently said they couldn't assist, but instead threw us out.
This is Home Affairs Tygervalley.”
Jacques Kallis had batting average better than Sachin Tendulkar & bowling average better than the greatest Indian pacer of Sachin's era.
Just because Kallis was not an Indian/Australian/Englishman. He never received tag of greatest ever to grace the game🐐.
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