@SwiggyCares@Swiggy Love your new upgrade where you 'Force' your customers to accept orders when you accepted the order even when the payment failed constantly on your app. And your customer care executive delayed the cancellation by being unresponsive.
@Swiggy@SwiggyCares 1. Payment fails
2. Order still gets accepted.
3. When I immediately chat with you guys, this executive named Maury, constantly delays replies which makes me miss my 1 minute window to cancel.
@Swiggy@SwiggyCares Still wondering where my fault here in the ENTIRE situation was. Why I was inconvenienced, why i was forced to accept an order that being the only solution. Why us in this situation have to write you guys mails for something that's a miss on your part.
@Swiggy@SwiggyCares 4. When i finally get to call your executive and tell them the entire situation the only thing he says in reply is 'Sorry but please accept the order otherwise a cancellation charge will be charged to you''
@SwiggyCares@Swiggy Love you guys' new way of FORCING your customers to accept orders even when they are saying that they are unable to pay because YOUR app id failing payment and they don't have cash.
@JacksonWang852 So glad you're finally taking the time off you deserve ❤️ we miss you always but we also know the importance of some time off. Will be waiting for you right here❤️ Love always.
@JacksonWang852 Idk why I feel like I needed to see this. Damn. Thank you Jackson for always being so unapologetically you. You inspire us all and we love you so much❤️