@SwiggyDineout@jagograhakjago @CPC_India @TelanganaCOPS
We visited Insomnia Pub, Jubilee Hills, Hyderabad on 10/07/2026 and pre-booked our table through Swiggy Dineout to avail a 25% discount. Our final bill included a 10% service charge of ₹1,206.40.(1/n)
@swiggydineout@jagograhakjago@TelanganaCOPs Requesting the concerned authorities and @SwiggyDineout to investigate this practice and ensure that customers are not forced to pay optional charges.
Attached is the bill showing the ₹1,206.40 service charge.
@SwiggyDineout@jagograhakjago @CPC_India @TelanganaCOPS
We visited Insomnia Pub, Jubilee Hills, Hyderabad on 10/07/2026 and pre-booked our table through Swiggy Dineout to avail a 25% discount. Our final bill included a 10% service charge of ₹1,206.40.(1/n)
@swiggydineout@jagograhakjago@TelanganaCOPs Since our booking and payment were already linked to Swiggy Dineout, we had no practical option but to pay the bill with the service charge. An optional service charge should not become mandatory simply because a customer booked through a partner platform.
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