@PlatinumRxIndia Appalled by the service for Order ID 3348711. It was delayed from Aug 9 to Aug 11, and now 1 item is cancelled and 2 replaced. This is the 3rd time in a row my order has been messed up. Please resolve this immediately. @ConsumerAffairs
@PlatinumRxIndia Appalled by the service for Order ID 3348711. It was delayed from Aug 9 to Aug 11, and now 1 item is cancelled and 2 replaced. This is the 3rd time in a row my order has been messed up. Please resolve this immediately. @ConsumerAffairs
@PlatinumRxIndia Appalled by the service for Order ID 3348711. It was delayed from Aug 9 to Aug 11, and now 1 item is cancelled and 2 replaced. This is the 3rd time in a row my order has been messed up. Please resolve this immediately.
A basic refund only returns the money for a service you failed to deliver. It does not account for the 2-hour delay. For a previous similar issue, Swiggy compensated me with a goodwill coupon matching the order value.I request a compensation coupon of the original bill total.
@SwiggyCares@Swiggy why always make customers suffer after Waiting for around 2 hours order got cancelled, it's mentally tourmenting for being loyal customer of Swiggy one
Lack of Resolution My order details were modified without adresing the delivery issue, and no proper explanation was provided.Customer Loyalty As a long-time, loyal Swiggy One member, I expect priority support, not negligent delays that waste my time and leave me without my food.
@SwiggyCares@Swiggy why always make customers suffer after Waiting for around 2 hours order got cancelled, it's mentally tourmenting for being loyal customer of Swiggy one
I am writing to express my deep dissatisfaction with how order #243174074065572 was handled. A simple refund of ₹302 does not compensate for the extreme inconvenience caused by your service today.Issue: I was kept waiting for over 2 hours before the order was abruptly
@SwiggyCares@Swiggy why always make customers suffer after Waiting for around 2 hours order got cancelled, it's mentally tourmenting for being loyal customer of Swiggy one
@SwiggyCares@Swiggy why always make customers suffer after Waiting for around 2 hours order got cancelled, it's mentally tourmenting for being loyal customer of Swiggy one
@SwiggyCares@Swiggy why always make customers suffer after Waiting for around 2 hours order got cancelled, it's mentally tourmenting for being loyal customer of Swiggy one
The customer care executive didn't even tried to get things right for valuable customer and tried to make assure will not happen again but this is happening for 2nd time , also the customer care modified my order without addressing the original issue.
@SwiggyCares@Swiggy why always make customers suffer after Waiting for around 2 hours order got cancelled, it's mentally tourmenting for being loyal customer of Swiggy one
Extremely disappointed with @Swiggy.Ordered 2 gravies that were barely 4 spoons each, though it claims “serves one.” Complaint got only a generic reply. Such misleading practices violate consumer rights. Will escalate to @NCCFIndia. #ConsumerRights#UnethicalService
Nowadays @SwiggyCares@Swiggy is just like give us your money and we dknt give a damn whatever you get, we just need our money. Custoners can go and f*** themselves @jagograhakjago
@Swiggy I'm left with nothing but the promise that you'll try to be better next time? That's not a resolution for my lost order. Your follow-up process needs to be more than just damage control; it needs to actually address the customer's loss. my dm box is filled with ur false promises
@Swiggy@SwiggyCares for order id 218628761022069 regarding order I have received a mix of laddu when I have specifically ordered only gulab laddu please look into the matter Swiggy chat customer support not responding
@Swiggy We are disheartened by the less-than-par replies & did not mean to let hear this from you. We shall be taking this up strictly with @Swiggy@SwiggyCares and restaurant to ensure boycotting your service.
@Swiggy@SwiggyCares for order id 218628761022069 regarding order I have received a mix of laddu when I have specifically ordered only gulab laddu please look into the matter Swiggy chat customer support not responding