@MBTA who do I see about a refund for my hour-long delay filled ride from State to Wonderland due to the Orient Heights signal problems? Mind you I’m not asking for a refund for the delayed inbound ride I had this AM for the same issue…
@Delta, this service is a bit ridiculous. Tried to change a flight; the app, website, chatbot and live chat were all unable to assist. Called the 800 # and had a rep put me back into the hold queue without assisting - 1 hour and counting now…
@premierleague whose keeping time, boys? Those extra three minutes cost @NUFC three points on the road. Utter rubbish, get it together; @LFC didn’t deserve the win. A point a piece was fair here.
@JetBlue - Shout out to the Gate Agent (Nuno) at Gate 32 in #Boston#Logan for an overall great job this afternoon. Not even my gate/flight, but I observed his service, patience and professionalism from nearby and he deserves to be recognized for his efforts!
@AmericanAir - Spent a considerable amount of time with your customer service team yesterday working out an issue only to be told “no” at the check-in desk and ended up paying for my bag anyway. Not a great start and we aren’t even on the plane.