Barry Devon

Upollo lead for EMEA & US East. Ex Salesforce, LinkedIn & Akita.

[Barry Devon @bazdevon]

@Trevornoah @netflix @NetflixIsAJoke er ... https://t.co/my8GAtxskx

[Barry Devon @bazdevon]

@GoodFirms Hi, having trouble submitting a review, I think its a bug. Couldn't see any way to contact support but I have a loom I can share with you if that helps.

[Barry Devon @bazdevon]

@AirbnbHelp why does the 'pay now / pay the rest later' option double when I log in to my Airbnb account?

[Barry Devon @bazdevon]

@GraceoCallagha2 @fbsecurity @cyber__tech1 Problem is I don't have a Facebook account, nor do I want one. I certainly don't want them breaching GDPR by sending me unsolicited email.

[Barry Devon @bazdevon]

@fbsecurity got an email from [email protected] is that a legit Facebook alias?

[Barry Devon @bazdevon]

@VirginMediaIE Hi Kellie, i've left the country so don't need the number anymore

[Barry Devon @bazdevon]

How to supercharge your #CustomerSuccess teams capacity without hiring?? https://t.co/nK8wkkVNd0

[Barry Devon @bazdevon]

Every SaaS deck ever has a slide misrepresenting a 30+ year old HBR report.

Here you go, I fixed it ...

... "In 1990 (before the internet), it was estimated that a 5% improvement in customer retention increased software company profits by 35%."

[Barry Devon @bazdevon]

De-duping accounts in @salesforce used to be automated, easy. Now, not so much, you're required to create rules etc. Pretty frustrating.

[Barry Devon @bazdevon]

The most valuable thing a prospect can give you is their attention. Don't waste it.

[Barry Devon @bazdevon]

@Acer please follow me and I will DM you my number

[Barry Devon @bazdevon]

@Acer terrible response, there is no-one to contact in Ireland on that link, simple answer is don't sell 32GB PCs with only 20GB @WIRED

[Barry Devon @bazdevon]

@joinme Join.me is not picking up audio today, is there a problem? I'm using skype fine so its not the PC?

[Akita | Customer Success Software @Akita]

Register for our next Customer Success webinar. How your customer data should be working for you https://t.co/CIVVNejZFG

[Akita | Customer Success Software @Akita]

Akita have added Microsoft Office 365! All customer data is now searchable in on place @Office365 @Microsoft

[AKITA @AkitaApp]

We're moving to our new handle, @Akita. We would love you to join us at our new home!

[AKITA @AkitaApp]

The Three Churn Mitigation Strategies of SaaS Startups https://t.co/n2E7ndeeoG

[AKITA @AkitaApp]

The 4 Kinds of SaaS Churn https://t.co/RF1RYoUQXj

[AKITA @AkitaApp]

5 sources of customer data viewed in one beautiful Customer Success App https://t.co/CObbzHqqWt