Ian Barrie

Ski travel biz founder owner, commercial lawyer, Glasgow born Edinburgh based.

[Ian Barrie @Bazman500]

@Anish_tweeets @WadzChain_Ntwk Anish, you are quite simply incompetent.

[Ian Barrie @Bazman500]

@WadzPay Please can you communicate with the community. Your silence is deafening. Thanks.

[Ian Barrie @Bazman500]

@Anish_tweeets @WadzPay Anish, great. Please be mindful that it is so so important that you answer each question and that you deliver each information piece with clarity and directness, even if the answer is not what we want to hear. Clarity of message is crucial. Any Promises made must be kept.

[Ian Barrie @Bazman500]

@EDI_Airport Thanks, just proper signage will do fine thanks.

[Ian Barrie @Bazman500]

@EDI_Airport shocking signage to new taxi pick up. Absurd.

[Ian Barrie @Bazman500]

@virginmedia I mean, if , as I was last night, at 9pm U.K. time, unable to access the internet and needed to speak to a person to run some tests and advise me, would that be possible? Or do you also have no help desk after 8pm?

[Ian Barrie @Bazman500]

@virginmedia I've simply had it with @Plusnet. one service drop too many during a critical period. Please can you get in touch about how to switch to broadband package? Keen for this to happen swiftly please.

[Ian Barrie @Bazman500]

@virginmedia Thanks. Do you have support where I can speak to a human who is able to help after 8pm each day?

[Ian Barrie @Bazman500]

@Worldpay_Global will DM

[Ian Barrie @Bazman500]

@Worldpay_Global as a merchant in the UK, your outsourced customer contact centre is simply unacceptable. Inept is too kind a word.

[Ian Barrie @Bazman500]

@Worldpay_Global @live2trade First line support are utterly inept. Offshoring at its worst. Disgraceful service.

[Ian Barrie @Bazman500]

@Plusnet HI - blue light but not connected. Any ideas?

[Ian Barrie @Bazman500]

@denislawyer weekend reading sorted. Now to find a corner in the house that isn't a shambles, have a nice drink to hand and escape to the club promotion world in the weege!

[Ian Barrie @Bazman500]

@hollyaalders @crystalski @ABTAtravel @ATOLprotected Got through at 5.40 hours - the day said to call about 10-15 mins before opening - might be worth a try. Good luck!

[Ian Barrie @Bazman500]

@crystalski @ABTAtravel @ATOLprotected Why is there no customer service at Crystal ski? Like, zero. Is 5 hours on hold acceptable?

[Ian Barrie @Bazman500]

@BBCWatchdog @crystalski where has your customer service gone? Where is your social media team gone? Madness @crystalski

[Ian Barrie @Bazman500]

@LillyCulbertson @crystalski In the exact same boat. Madness. @SimonCalder - SC - any idea why Crystal not answering?

[Ian Barrie @Bazman500]

@crystalski hi, on hold for 3 hours now. Must speak to an operator today- can someone please help me?

[Ian Barrie @Bazman500]

@Plusnet That’s ok. Just wouid have thought a follow the sun model might help support people like me who work past 8pm. Get a few aussies on board and all will be fine.

[Ian Barrie @Bazman500]

@Plusnet Not quite sure an 8pm cut off for support is sufficient for the world we live in.