@baerskin As for the $100 gift card, I have again repeatedly contacted support (through email and phone) to ask how to redeem and no reply. If this item ever arrives, I will be returning it and I will NEVER do business with
@baerskin
again.
@baerskin@baerskin
you should be ashamed. I ordered my hoodie on Dec 5th in hopes that it would arrive before Christmas. I repeated reached out via email and phone to get updates only to be told it would shipped.
@baerskin FINALLY on January 6th you came clean and said you did not have the stock to fill the Christmas orders and offered a refund or a $100 gift card and a promise it would ship on January 20th. The item "claims" it has shipped from China, but I have yet to see an update from USPS.
@baerskin As for the $100 gift card, I have again repeatedly contacted support (through email and phone) to ask how to redeem and no reply. If this item ever arrives, I will be returning it and I will NEVER do business with @baerskin again.
@baerskin@baerskin you should be ashamed. I ordered my hoodie on Dec 5th in hopes that it would arrive before Christmas. I repeated reached out via email and phone to get updates only to be told it would shipped.
@baerskin FINALLY on January 6th you came clean and said you did not have the stock to fill the Christmas orders and offered a refund or a $100 gift card and a promise it would ship on January 20th. The item "claims" it has shipped from China, but I have yet to see an update from USPS.
It is so awesome that I even have to post this but we are out of room to house and take donations!! We will post again when they are needed. A true testament and the very definition of what a community is all about. Taking care of each other!!
@VIPNation you customer service is TERRIBLE. I have tried calling the number on your site and just get redirected to @Ticketmaster who tells me they cannot help me. Is there anyway I call talk to a REAL person?