@Dr_BellaR Would you be happy if a receptionist demanded you phone a patient at a specific time? Not just one, times that by the amount of requests in anyone day, would that fit into your schedule?
Prof @Kevin_Fong giving the most devastating and moving testimony to the Covid Inquiry of visiting hospital intensive care units at the height of the second wave in late Dec 2020.
The unimaginable scale of death, the trauma, the loss of hope.
Please watch this 2min clip.