Bence Borbely

balloon fashion

[slommy @sammichluvrrr]

i’m such a stupid faggοt i spelled his name like charli xcx 😭😭✌️

[Pariah The Doll @DollPariah]

I have to use my mom's number for dating apps because I've been banned from all of them

[Bence Borbely @bbenceborbely]

@virginmedia Sure, I’ll do that now

[Bence Borbely @bbenceborbely]

@virginmedia I think the outage is sorted, but the ongoing connectivity issue remains as per usual.

Not sure why we always had this issue even with the wifi pod we are upgraded to.

Often times we have no internet but it says we are connected to the router with the best signal…

[Bence Borbely @bbenceborbely]

@virginmedia It’s in Hoxton. Yes the first outages was reported to be 20 minutes but ended up being hours.

This second outage was unexpected. I was informed on the phone that areal issues are resolved, but clearly not.

On top of that find it unprofessional to miss appointment & call backs

[Bence Borbely @bbenceborbely]

@virginmedia Friday 23rd - outage causing missed clients meeting

Saturday 24th feb - engineer didn’t show up

Monday 26th Feb - 90min call with FOUR agents & a false promise to ring back

Friday 1st March outage missed clients deadine - 4 attempts to speak with someone, no success

[Bence Borbely @bbenceborbely]

@virginmedia Hi,

No, it was due on Saturday, I rescheduled my meetings in order to make it & they did not show up. Here is the rundown in the following tweet.

[Bence Borbely @bbenceborbely]

@ImogenEvans2 Lyssmmmm

[Kea @jacquemusx]

Vogue Portugal never fails to deliver a fun editorial

[Bence Borbely @bbenceborbely]

@jacquemusx Thank you for sharing! 🙏🎈🎈🎈

[Bence Borbely @bbenceborbely]

@virginmedia It is [email protected]

I have not heard from anyone on emails. It’s been days and no one is looking into it.

[Bence Borbely @bbenceborbely]

@virginmedia The last time we spoke (before I started this thread last week) was that a manager call back was requested (never actioned) and that a refund has been also requested, also not actioned.

From this thread, I sent the email, we are still at security questions after 4 days ☠️🫢 pls

[Bence Borbely @bbenceborbely]

@virginmedia Everything is clear, we have been in touch with customer service over 35 times. Our issue remained and we had not received any support just advice to keep waiting.

At this point we are waiting for a miracle, while paying monthly for a poor service.

I’m using my mobile data. 🫢

[Bence Borbely @bbenceborbely]

@virginmedia No it doesn’t, however I have a catalog of screenshots over the last 16 months showing our issue. We are not being supported at all, no one cares about helping just buying time so we pay another month of bills.

We had enough. SIXTEEN MONTHS!!!!

Out of an 18 month contract.

[Bence Borbely @bbenceborbely]

@virginmedia Nothing has changed the last 16 months.

[Bence Borbely @bbenceborbely]

@virginmedia Amazing connection, still no response on emails on the issue only about security questions. Days pass by and the issue is not even looked into.

I’m going to keep a log on this now here publicly because it’s not giving

[Bence Borbely @bbenceborbely]

@virginmedia Thanks

[Bence Borbely @bbenceborbely]

@virginmedia Thanks, I hope so, our jobs are being hindered by the broadband connection every day.

This is getting serious. Because it’s been 16 months and no one helps us

[Bence Borbely @bbenceborbely]

@virginmedia Wondering if you had a chance to look into this matter?