@VirginMedia My elderly mum cancelled TV & was promised an engineer to disconnect her box (she can’t do it herself). No one turned up. She was then told it didn’t need returning yet now gets texts demanding it back, plus emails to my late father.
This has caused real distress!
@bigfinish Thanks for the apology Jason. The new app seems to be working ok now, my most recent purchases appeared on it when I pulled down to refresh. So there was a wait, but now I can access the content I couldn’t during the wait, is it a good idea to roll back again risk further delays?
@BBCSport If the best third placed teams are from groups A C D and E (which they are as things stand) then England will face the third placed team from group D ie this one, if we win our group. In other words, Netherlands could be England’s second round opponent if they lose this game.
@ak_benedict Cool, awesome prize for them, and a good read for me, nice to see a Dorset setting as I’m from there originally! And I bet my wife’s friend Cally loved her royal anagram in the acknowledgments! 😆
@ak_benedict I’m sure someone has got the answer to the Christmas jigsaw puzzle already but if I did too - The Christmas Song (Chestnuts Roasting on an Open Fire) by Nat King Cole - can we have a look at what we would have won (Ok so my references are less subtle)?
@virginmedia didn’t fancy responding to my complain from last night then, which I sent to the bereavement team? Well I’ve now posted my Email on your Facebook page. Thanks for making family deaths as difficult as possible to deal with!
@virginmedia You’ve now sent mum a new contract saying the price will be £11 more!!!! What is going on here????? No contact from your mythical resolution team. And thanks for telling mum she ‘chose’ to take over the account and that this is an ‘exciting’ time. No it bloody isn’t!!REPLY NOW!!
@virginmedia Thanks for the reply. I understand sometimes things take time to look at but I’ve not even received an acknowledgment to say so. Plus the initial complaint was weeks ago! There’s a whole Email thread I can forward to you if you have a monitored address.