BC Service Status

Follow this account for BC System Status Updates...

[BC Service Status @bc_obnw]

[Resolved] Issues with website loading on NA and AU DC - The website loading issue on NA and AU DC are completely resolved now. All the websites should load fine now. https://t.co/EMceI0voB3

[BC Service Status @bc_obnw]

Issues with website loading on NA and AU DC - We are experiencing issues with website loading on NA and AU Data center. Both Front end and admin panel are effected. Engineering team is currently investigating this issue. https://t.co/fMpbsQPHGE

[BC Service Status @bc_obnw]

[Resolved] Experiencing issues with email service - Our engineering team have completed checks and confirmed all services are fully restored. https://t.co/kXB69EpCeZ

[BC Service Status @bc_obnw]

[Resolved] Experiencing issues with email service - All mail services have now recovered after a successful manual restoration of mail service. We are currently monitoring the Cluster B mail service. Next Update: On Event. https://t.co/GRCxL5yHsO

[BC Service Status @bc_obnw]

Experiencing issues with email service - We are experiencing an issue affecting Webmail, Pop and IMAP connections for users on Cluster B. Our engineering team is currently investigating this issue. More details - https://t.co/aK6VeVGjhO https://t.co/pO50d361ZT

[BC Service Status @bc_obnw]

[Resolved] Live Chat Down - Live chat is up and running. The issue was due to a CDN outage. Next Update: On Event. https://t.co/9Q8pASVbQO

[BC Service Status @bc_obnw]

Live Chat Down - Our chat service provider is currently experiencing issues with connectivity. Engineers at LiveChat are currently working for the fix. Status page: https://t.co/cXI6Sap4WZ Next update : On Event https://t.co/nl1peqPyHB

[BC Service Status @bc_obnw]

[Reminder] Support coverage for the Holiday Season - The Business Catalyst Technical and Accounts Support team will be unavailable via Live Chat or via our ticketing system on the following days: Thursday 31 December 2020 Friday 1 January 2021... https://t.co/aD1OjjK3pQ

[BC Service Status @bc_obnw]

[Resolved] Experiencing issues with email service - Our email service provider OpenSRS fixed the email issue on cluster B. All operations restored to normal. https://t.co/w2vmV6Q80h

[BC Service Status @bc_obnw]

[Resolved] Experiencing issues with email service - Our email service provider OpenSRS fixed the email issue on cluster B. All operations restored to normal. https://t.co/tbmbgmH0xG

[BC Service Status @bc_obnw]

Experiencing issues with email service - A subset of users may be experiencing sporadic disconnects and reconnect to email service. Our email provider - OpenSRS is further investigating on this issue. More details -... https://t.co/Xvs53aH3Cd

[BC Service Status @bc_obnw]

Support coverage for the Holiday Season - The Business Catalyst Technical and Accounts Support team will be unavailable via Live Chat or via our ticketing system on the following days: Friday 25 December 2020 Thursday 31 December 2020 Friday 1... https://t.co/E3mVw4TVC2

[BC Service Status @bc_obnw]

[Resolved] Experiencing payment issues for hosting orders on AU DC sites - The payment issue has been resolved now. All payments should go through without errors. https://t.co/riB8Lp2iRs

[BC Service Status @bc_obnw]

[Update] Experiencing payment issues for hosting orders on AU DC sites - Our Engineering team is till working on the issue with our AU hosting and licensing fees processing against Visa and Mastercard in AU. Next Update: On Event https://t.co/Dx6Zqw4w8T

[BC Service Status @bc_obnw]

[Resolved] Experiencing issues with email service - Our email service provider OpenSRS fixed the email issue on cluster B. All operations restored to normal. https://t.co/QJn44WBoyG

[BC Service Status @bc_obnw]

Experiencing issues with email service - A subset of users may be experiencing issues receiving mail. Senders may receive the following bounceback. Our email provider - OpenSRS is further investigating on this issue. More details -... https://t.co/A1ZrcELx28

[BC Service Status @bc_obnw]

Experiencing payment issues for hosting orders on AU DC sites - There is still an issue with our AU hosting and licensing fees processing against Visa and Mastercard in AU.   Engineering team is further investigating on this issue. Next... https://t.co/nmprtwWKMs

[BC Service Status @bc_obnw]

Experiencing payment issues for hosting orders on AU DC sites - We are currently experiencing issues with payment for hosting orders on AU DC sites.  Engineering team is looking into this issue. Next Update: On Event https://t.co/tSJIJ7HMoL

[BC Service Status @bc_obnw]

[Resolved] Experiencing issues with email service - Our email service provider OpenSRS fixed the email issue on cluster B. All operations restored to normal. https://t.co/34CW3paTsV

[BC Service Status @bc_obnw]

Experiencing issues with email service - We are currently experiencing some issue with email service. Our email provider - OpenSRS is further investigating on this issue. More details - https://t.co/aK6VeVGjhO Next Update: On Event https://t.co/wiEaVwmOUl