4/My actual gross profit from winning trades is ~$14,843. That flagged trade is only ~15% of gross profit, nowhere near their 50% breach threshold.
5/The other 85% of my gross profit came from trades held over 2 minutes including a trade held for 26 HOURS that made $6,040 alone.
4- My question is why they took only the one trade that was under 2 minutes and compared it to my net profits and not the ones that are held for more than 2 minutes??? My payout comes from the last 2 trades ( 6040$ and 226$ ) that were held for hours ???
2- I have a 100k account and requested a 661$ payout. They flagged ONE trade that was under 2minutes (95 sec, $2,185 profit) and compared it to my net requested payout.
1- The rule says:
At least 50% of your gross generated profits must come from trades that exceed 2 minutes. If the total profit from trades lasting less than 2 minutes exceeds 50% of the gross generated profits (for qualified accounts) the rule will be breached.
@gr33d1sg00d_@seanbaint@harypips@BlueGuardiancom I have just asked to check the ip address of every trade taken and it’ll show the same ip from only my city, but their response is « this is a final decision ». Their detection system is broken and he doesnt want to do nothing about it
@gr33d1sg00d_@seanbaint@harypips@BlueGuardiancom No bro i never used trade copier, i trade manually and only have 2 accounts. Never used any app other than MT5, been trading with them since 2024 with same device on the same location yet they send me this image with those codes, and i’m not the only one there are plenty of cases
@seanbaint@harypips@BlueGuardiancom@seanbaint you banned me for the same reason, matchin devices. Please how can you explain my device being shared on multiple countries on the same day ???
@harypips@BlueGuardiancom@seanbaint The same excuse they used to deny my payout and ban me. Their automatic detection system is flawed. It is what it is, no transparency, i asked them to re-review manually but no answer whatsoever.