@Alsa_autobuses Someone, a member of army, saw her and help her. She told us that the situation was unacceptable and she proposed to joins us as witness. I
@Alsa_autobuses
How can we contact you? The driver of your bus 4061 coming from Barcelona to Paris abandoned my aunt at a motorway rest area in France this morning. She is isolated, has no phone, and doesn't speak French! This is unacceptable and very shocking!
@Alsa_autobuses It is very disappointing. Can you talk with your related service and understand why your driver left my aunt at a motorway service area??! There is another person who has also been abondoned. My aunt cried a lot because she is vulnerable. We are going to lodge a complaint.
@Alsa_autobuses : le service client est catastrophique. Impossible d’avoir le service. Vos chauffeurs oublient des personnes que les airs de repos, c’est grave et très choquant.
@Alsa_autobuses : Bonjour
Votre chauffeur qui conduit l’autobus 4061 en provenance de Barcelone vers Paris a oublié, abandonné, ce matin matin ma tante dans une air de repos à plus de 320km de Paris. C’est une personne âgée, malade, sans téléphone et qui ne parle pas français.