@IanAgar1 Hi Ian, unfortunately we're in the process of closing down the business – hope you take up this great offer from Pact to keep the coffee supplies up!
All former Bean to Door customers can save £5 on a new subscription from our friends at Pact Coffee. Find out how to claim here: https://t.co/87gqeC474f
@cjallthenames You can keep your subscription paused for as long as you need. You can cancel and then start a new subscription to your new address, but be aware that our House Blend & Brazilian coffees have just gone up in price, so if it's either of these you have on your current subscription
@JustBenOB It definitely should not be that long (and nor should my replies, but I had a Twitter notification malfunction). Can you please DM me your order number or the email address you used and I'll look into this for you.
Coffee, cake & cocktails; they're fine for your Valentine but even better with your Galentine. Find out our top coffee-based treats on the Bean to Door blog:
https://t.co/BSeqEssFR3 #GalentinesDay#Galentine#coffeetime
@beerloverTV So happy that you're happy! Our subscriptions give you the same coffee each time unless you go in and change it yourself - so unless you've edited it or hit the cancel button, you should be fine. If you DM me your email address or delivery postcode I'll double check.
@johngle82 The coffee itself should be 250g - could you please get in touch with [email protected] with your order number and one of my colleagues will be able to help you out with this.
@WezCogan Hi Wez. Sorry to hear this - would you mind sending us a direct message with your order number? Someone from our customer service team will be happy to look into this for you.
@reyesbedford Hi Reyes. Sorry to hear this - if your coffee has still not arrived please private message us with your order number and we will look into this for you.
@gavinmarc Hi Gavin. Sorry to hear about this - this shouldn't be how the coffee is delivered. I will feed this back to our warehouse to ensure it doesn't happen again.