@SouthwestAir your pre boarding procedure is out of control. 20 preboarders on a flight of 150 people? There’s zero point in being loyal and having a list preferred. This is why I am only accumulating points for Delta going forward.
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@silver_airways now updated to 12:55 am - 6 hour delay. You literally have no idea what you’re doing. It’s just excuse after excuse. We’re losing money on the rental, the hotel and more importantly- WE ARE MISSING his ATC graduation.
@silver_airways we are still sitting in TPA. 5 Hours Delayed. The rental agency in PNS is closed, so no rental when we get there. Need it to get on the naval base for my son’s graduation tomorrow morning - at 7 am. This airline is a joke.
@silver_airways flight from TPA to PNS was scheduled to leave at 6:50 pm. Delayed 3 times. New ETA of 11:00 pm. Not a word from your agents on the status or what to expect. Just a time updated on the board. Last time we will fly Silver. Communication isn’t that hard.
@atticuspoetry I have contacted you via email numerous times. I ordered 2 months ago and STILL the order has not shipped. No response to any emails asking for an update. Terrible service.
@ultabeauty I’m so frustrated. Waited 2 weeks for an online order. Didn’t get any help when when I contacted you twice about it not even shipping out for a week. Now it finally arrives with a leaking bottle of conditioner. Kinda want to just return everything.