Becky

[Michael @Miquel1810]

@westerndigital Still no updates on access issues 🤷🏼‍♂️ Absolutely shameful level of customer service right now….
😡

[Becky @beccydavey]

@cheejuan17 Thanks, I can get to the ‘public’ folder via file explorer but my ‘private’ files aren’t there. Presuming this is because I haven’t allowed access to this yet…and if I’m understanding correctly, I can only sort this out once the server is back up? Nightmare for us non-tech folk!

[Becky @beccydavey]

#mycloudhome #WesternDigital Should I be concerned that my data has gone? I’m not a tech person and I’m now beginning to get very anxious. If it’s going to take some time to sort, just update us! Or at least some reassurance that out data will be there when the service is back.

[Becky @beccydavey]

@akclubs Thanks, that’s helpful.