@byteboop Please reach out to us at [email protected]! Our team can troubleshoot and check warranty status for a free replacement. In the meantime, we have a free bluetooth app for iOS and Android (just search "BedJet" in your app store) that will fully control your BedJet!
@randrewcworth@eightsleep Orders with our free shipping option typically arrive within 2–5 business days, depending on how close you are to one of our fulfillment centers. Expedited options are available if needed; reach out to our team at [email protected] / (401) 404-5250 for more info!
@simonns1 Yes! We have a warehouse in East Sussex so delivery is very quick and there are no import duties. :) Orders typically arrive within 2–4 business days.
@notbrvnd0n I got a bedjet and it was a real game changer. It blows cool air from the room between the top sheet and the duvet and it can even add heat in the winter.
No need to special order anything — it's just a different way to put the bracket together than what is described in the manual. You'll connect the clamp directly to the paddle piece instead of adding height links in between, and skip using the nozzle piece. Feel free to send a DM here or on FB/IG when your BedJet arrives and we can walk you through if needed!
Hmm, I think the alternate install might still work. The paddle would go straight down between the side of your mattress and frame, instead of sitting fully underneath your mattress. This moves the c-clamp to a position where it will grab the hose in a horizontal position and will bypass the lip of your bedframe.
@komocode@BeatGreatFilter@slye Hi there! We have an alternate installation that may work better for a Malm bedframe. Please give us a buzz at [email protected] and include the photos you posted in this thread!