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I tried paying for my Acca annual subscription fee via my @accessbank_help @Accessbank debit card which failed on the 21st of Jan. @myaccessbank but my money was not received. I’ve called several times (7times) and was deceived that I would receive it the week I called.
@accessbank_help@myaccessbank I was told that it’s because it’s a foreign account, what about the second POS transaction that failed since 24th and no refund is yet to be made @cenbank
I called again today and the Cus. Care told me it takes 103 days to get a refund which start after I fill the form the other Cus. Care had forgotten to send to me . Within this time, late reg would set in for my exam, I will have to pay over double of the amount
@accessbank_help@myaccessbank I also went to the bank and was told to write a formal letter which I did! I don’t understand why I have to wait 103 days to receive my money which has been confirmed that it was a failed transaction @cenbank@cenbank is this how our system works?