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@tbthompson75 We are very sorry about the wait! Our phone agents are working to get through their calls as quickly as possible. Generally, the wait time is shorter on week days.
You can also send us a message through Facebook or through your customer account.
@Lipstickonu We aren't going out of business. We are working to get the burner back as soon as possible. We are just experiencing a delay with our supplier.
If you follow our page on Facebook, that is the best place to find our sales and updates.
@itsmeclorissa Hi Clorissa, We would be happy to help you with that return. You can call us at 1-800-515-0896 or send us a personal message through Facebook. :)
@Mel_Beybey Oh no! If you would like to order a new bottle, we would be more than happy to cover your shipping costs. Please DM us through Facebook, or you can call/chat/message through your online IdealFit account. Tell the Rep that you posted a photo on Twitter :)
https://t.co/MUMCgViH2c
@RoseyAnnette Oh no! You can send a DM through our Facebook account, or you can call/chat/message us through your online account. Here's a link:
https://t.co/pEDtfxDL8P
@RoseyAnnette Hi Rosey, we are so sorry about this! Would you mind sending us a DM with your order number so we can look into this for you? 😊
https://t.co/P4ZzhUfqNV
@Lipstickonu I'm very sorry but we don't currently have an estimated time frame. We are working to get it back as soon as possible. I apologize for the delay!
@ashtonrcasper Oops! You will actually need to message us through you IdealFit online account, or you can call into our customer service line at (+1) (800) 515-0896.