@jet2tweets it’s nice to know that your clearly really busy that one of your agent cannot reply to my enquiry made 2 weeks ago. Despite numerous follow up request emails! Not even an “I’m working on it” reply! Business must be really good to ignore customers! #ignored#offtoTUI
@virginmedia how can you promise me an engineer 2 days running then keep cancelling it at the last minute. Now have to wait until Monday!! 5 days with no service! Disgusting and your call centre managers are useless. I would appreciate a reply on and someone to sort this out! 😡
@virginmedia Pointless me wasting my time, the only good thing was they raised a case for me which should really of been done 2 days ago! I mean that just shows incompetence right there!!
@virginmedia I’ve been told it’s my equipment as has my neighbour. It’s nothing to do with an outage. So now tell me why it’s been cancelled twice. As everyone else doesn’t seem to have an answer for me.