Wow @NespressoUK this is a bit frustrating from your live chat. Your website says free delivery for orders over £40, my order is over £40 and only lets me select £5 next day delivery.
@SCsupport hi, my release keeps being rejected with more edits needed, but I’ve already done them? 4 rejections so far. It’s a 12 track album and the support team dont say which tracks they think have issues. Can you help? Ticket 3943615
@SCsupport Hi, I was contacting via Twitter because nobody is replying to my tickets unless I ask here. Sometimes I've waited a few weeks and heard nothing. It seems like quite a big problem?
Hi @SCsupport , two of my releases have been taken down from YouTube Music. I believe it's because I used Splice samples, although these are royalty free and should be ok. How do I get the releases reinstated? Ticket: 3688576
@SCsupport my release keeps being rejected, asking for licence documents for the artwork. I have submitted these but you’ve rejected 3 times. The chatbot in the support centre isn’t letting me raise a new request. How do I solve this?
@SCsupport Have raised ticket 3639068 for this. I had to clear the cookies on https://t.co/UEMWLGvXM6 to be able to start a new conversation with the chat bot.
Having trouble getting a response from @SoundCloud@SCsupport@SCforArtists - been waiting about a month.
I’m getting an error when using distribution, which means I can’t confidently submit anything to stores.
Help?
@SCsupport@SoundCloud@SCforArtists Hi, I am still having this issue, I changed the bitrate to 16 and tried distributing without using Soundcloud mastering. It's still saying the file is in the wrong format and you will convert it. Please can this be looked into? Ticket 3473849
@allbarone your menu says your fish and chips, and burgers, do not contain gluten, is that correct? Surprised as normally battered fish is full of gluten and the brioche burger bun would normally contain gluten too. Please can you confirm? Thank you!