Ben Davies

CEO of @vyprco, husband, father of twins, mountain biker. Bouncer of light off head.

[Ben Davies @bendavies101]

Macclesfield Audi take disinterested customer service to an entirely new level as well whilst we're at it...

[Ben Davies @bendavies101]

@AudiUKCare Care my e-tron has now been at the dealer for nearly 4 weeks with seemingly very little happening, and I've just been told it'll be at least another 4 weeks before I get it back. Absolutely appalling service levels.

[Ben Davies @bendavies101]

For anyone considering buying an Audi Etron I wouldn't bother

[Ben Davies @bendavies101]

@flybe Hi, the flight is now not due until 19:50, nearly 6 hours late. Can you confirm the refund / compensation process please, this has been a thoroughly unpleasant and poorly communicated experience.

[Ben Davies @bendavies101]

@flybe can you please use refreshment vouchers for BE3204? We have an expected 4 hr delay, and there is a complete absence of any FlyBe representative at Lyon airport.

[Ben Davies @bendavies101]

@flybe can you update on the status of BE3204 due out of Lyon at 2:05, given the length of the delay are we entitled to water and food?

[Ben Davies @bendavies101]

@FlyBHX Please register me for flight updates on flight BE3203 on 2019/06/28 11:15 GMT+01:00 RSRC:101

[Ben Davies @bendavies101]

Agile to the Rescue in Retail! An excellent article from BCG. Whilst I talk a lot about Agile Innovation, agile principles can extend across the retail landscape. https://t.co/FQks2uL1Iy

[Ben Davies @bendavies101]

The Vypr team have been doing some digging around Tesco's discount venture... https://t.co/EpalBZblKC

[Ben Davies @bendavies101]

I really rate the team at CPG Insights. This is an excellent article about the future of unmanned retail outlets; https://t.co/imY2Tp7Rzj

[Ben Davies @bendavies101]

I'm interested in disruptive innovation, particularly how consumer goods companies can change our sector for the better. This is how Tesla disrupted the car industry. What can consumer goods companies learn from it? https://t.co/iKx41yfSZB

[Ben Davies @bendavies101]

Retail buyers beware! Automation is coming... https://t.co/m1m86Ymh17

[Ben Davies @bendavies101]

Anyone looking for an excellent guide on Agile Innovation should read this article by Bain. It's a 20mins read, but well worth the effort... https://t.co/FOVdEAL3Kh

[Ben Davies @bendavies101]

For all those Private Label enthusiasts out there - this is an excellent article on the huge growth of Private Label brands. It's US focused but if anything the UK is further advanced on this anyway, so the insight is relevant. https://t.co/tsyRvDUVqn

[Ben Davies @bendavies101]

Fascinating article from Steve Blank (author of the Lean Startup) on what modern, test-driven innovation processes should look like; https://t.co/jcsWmeKQQ5

[Ben Davies @bendavies101]

VYPR goes live on Crowdcube! http://t.co/X7UOhDVnNX

[Ben Davies @bendavies101]

Never a truer word spoken: http://t.co/0825ybQzvB …we’ll be building iBeacons into @vyprco soon!

[Ben Davies @bendavies101]

46% of FMCG brands with no mobile presence? Worrying... http://t.co/iLQx8uZOuX