Marc Benioff

[email protected] [email protected]

[Marc Benioff @Benioff]

Salesforce is investing €2 billion to accelerate AI transformation across France. Our strong team of 1,800 employees in France (and growing!), is more committed than ever to driving innovation & agentic growth across the country. ❤️🇫🇷
https://t.co/olbQFT4lWB

[Salesforce @salesforce]

🔴LIVE at Connections. Welcome to the Age of the Marketing Maker.

See how agentic AI will 10X your marketing campaigns. https://t.co/yNfHCIFd3I

[Marc Benioff @Benioff]

Headless 360 now with CMS!
Welcome @contentful to the Salesforce Ohana! 🚀 Headless content management is now critical for AI agents that need to create, manage, and display dynamic content. With Contentful, Headless 360 gives every agent both state and rich, governed content. Content infrastructure just became truly strategic in the Agentic Enterprise.
https://t.co/cqwtadRkPH
#EnterpriseAI #Salesforce #Contentful

[Salesforce @salesforce]

Campaigns shouldn’t take 12 weeks and 100 touchpoints to launch.

With Agentforce Marketing, marketers can set a goal and build self-optimizing campaigns fast.

Meet:

→ Agentforce Marketing Goals Agent
→ Agentforce Content Agent

[Marc Benioff @Benioff]

Welcome @contenful! Headless360 just got cms. 💪

[Salesforce @salesforce]

Salesforce 🤝 @Contentful

[Marc Benioff @Benioff]

Headless 360 now with CMS!
Welcome @contentful to the Salesforce Ohana! 🚀 Headless content management is now critical for AI agents that need to create, manage, and display dynamic content. With Contentful, Headless 360 gives every agent both state and rich, governed content. Content infrastructure just became truly strategic in the Agentic Enterprise.
https://t.co/cqwtadRkPH
#EnterpriseAI #Salesforce #Contentful

[Salesforce @salesforce]

Salesforce 🤝 @Contentful

[Slack @SlackHQ]

"This is gonna happen mostly in Slack." @danshipper.

The future of AI agents at work — and what you should do about it — from @lennysan's podcast. 🎤

Full interview 👉 https://t.co/kWn6vK2wge

[Marc Benioff @Benioff]

Great to be with astronaut @Thom_astro gracing the cover of TIME France this week! @c❤️🇫🇷

[Brody Ford @BrodyFord_]

scoop: Salesforce has a $5 billion stake in Anthropic. First investment was early 2023 at $50 million. $crm
https://t.co/tmYOUi2OZy

[Marc Benioff @Benioff]

Great to be with astronaut @Thom_astro gracing the cover of TIME France this week! @c❤️🇫🇷

[Marc Benioff @Benioff]

Salesforce is investing €2 billion to accelerate AI transformation across France. Our strong team of 1,800 employees in France (and growing!), is more committed than ever to driving innovation & agentic growth across the country. ❤️🇫🇷
https://t.co/olbQFT4lWB

[Slack @SlackHQ]

The AI that actually keeps up with you is on a roll. Among the latest features now available:

🔎 Web Search
📊 Native Charts
🚀 Personalized Welcome Mat
📁 Upload Files to Salesforce
📒 Read Salesforce Reports

Initial rollout in Slackbot starts today. The list keeps growing.

[Romi Chopra @RomiChopraMd]

Thank you @Benioff 🙏
The cameo is generous — but the real story is what's underneath.
@MIMITHealth isn't using the Agentic Enterprise. We're operating one.
Data 360 as the foundation. Agentforce as the workforce. Slack as the front door. EHR — headless, in the back where it belongs.
The center of gravity in healthcare has shifted off the EHR. Finally.
459% ROI in 90 days. <10-min onboarding. Cancellations 40% → 18%. Physician burnout in low single digits.
This is what @CIMSSInnovative is now scaling to health systems, payers, med tech & pharma globally.
Medicine at the speed of life. 🩺

[Marcelo P. Lima @MarceloLima]

$CRM: "Let me just talk about how people make a buying decision, because I hear some of these stories. When somebody knocks on your door, are you going to open the door and give them the keys to your safe or the code to your safe, to your family's jewels?

So every day a CEO of any firm is going to get 50 cold calls. Somebody can do it different or better. How is a decision really made? First of all, does the firm, in this case Salesforce, have the product and service that we need?

Second, do you have the engineers, the architects, the professionals to work with my team in order to bring it, that vision to reality?

And then lastly, even if another firm had those first two, who is the firm standing behind it that can be there through good times and bad times that's going to stand behind that product or service?

So if we line up all three, that's where a good trusted partnership exists. That's why we went with Salesforce. So we worked with your team, literally hand in hand.

We said we want to streamline processes, we want to take out latency in the code, we want to do X, Y, or Z. Your team was there in the trenches at every level, engineers, architects, building out the vision.

But then it's not just pie in the sky... on the white sheet, it's implementable. We have 76 agents running side by side with our employees. A good example is in our call centers. We have Agent Wingman. I'm an aviator, so I think they named it because I like Wingman.

Agent Wingman is going to save me nearly $1.6 million this year, has decreased our call handle time 10 percent this year, 50 percent reduction in after-call work times, and 40 percent reduction in held calls. So better experience for the member, remember they can go 8,000 other institutions, I want them to have a great experience each and every time with PenFed, it's got to be right each and every time.

Yet I want my employees to do the knowledge work, building trust in the relationship, not entering what just happened on the phone call. We have agents that listen to the phone call, transcribe it.

The human's still in the loop, they approve what was just talked about, but then it's 360 if the transaction occurred in the branch, web, mobile. So the next person that deals with that consumer, that member, they know exactly the relationship.

They know what we might want to sell them next or what they need next for their daughter, their graduation. So it's creating a hyper-personalized, omni-channel experience without having 400 people I need to meet with. I have 12 strategic partners that are allowing us to power the business."

— James Schenck, CEO of PenFed (Pentagon Federal Credit Union)

[Fiscal.ai @fiscal_ai]

Salesforce Q1 Results

Revenue: +13% (Beat)
Adj. EPS: +50% (Beat)
Remaining Performance Obligations: +11%
Repurchased $27B of stock

$CRM

[WOLF @WOLF_Financial]

SALESFORCE $CRM JUST REPORTED Q1 EARNINGS AND ANNOUNCED A $25 BILLION ACCELERATED SHARE REPURCHASE

- Revenue: $11.10B vs $11.05B est 🟢
- Adj EPS: $3.88 vs $3.12 est 🟢
- Adj Operating Margin: 34.8%

Q2 guide:
- Revenue: $11.27B-$11.35B vs $11.36B est 🔴
- Adj EPS: $3.25-$3.27 vs $3.25 est 🟢

Full year guide:
- Revenue: $45.9B-$46.2B vs $46.12B est 🔴
- Adj EPS: $14.06-$14.12 vs $13.20 est 🟢

The company says it remains confident in organic revenue acceleration in the second half of FY27.

[Marc Benioff @Benioff]

Our first $11.1 B quarter - we have always loved the 1-1-1 model. It’s a sign? $6.7B operating cash flow, raised revenue guidance $45.9-$46.2B, 34.3% operating margin, & processed 28.6 trillion tokens — up 152% QOQ — & converted them into 3.8 billion Agentic Work Units for our customers, up 111% QOQ. Another 1-1-1, just sayin. Mahalo to the entire Ohana! ❤️ @PledgeOne

[Marc Benioff @Benioff]

Our first $11.1 B quarter! And $6.7B operating cash flow, raised revenue guidance $45.9-$46.2B, 34.3% operating margin, & processed 28.6 trillion tokens — up 152% QOQ — & converted them into 3.8 billion Agentic Work Units — learn more on our earnings call. Mahalo to the entire Ohana! ❤️
https://t.co/1wL28VK7vl

[Marc Benioff @Benioff]

In Salesforce’s first quarter Agentforce processed 28.6 trillion tokens — up 152% QOQ — &amp; converted them into 3.8 billion Agentic Work Units for our customers, up 111% QOQ. ❤️📈