ben jones

[ben jones @benjones68]

@AskeBay Basically you don’t give a s**t about the people who make your business work.

[ben jones @benjones68]

@eBay_UK just told me there is suspicious activity on my account and payments will be on hold for 3 days. No bad feedback on my 5000+ feedbacks. though I have zero bad feedback. Can’t tell me what the activity is and my Mortgage doesn’t get paid tomorrow. Totally f**ked by ebay.

[ben jones @benjones68]

@AskeBay Been talking to them all day and they refer to some small clause that basically says they can’t tell me what the suspicious activity is, but they still keep my payments on hold, and you gain the interest and I can’t pay my mortgage tomorrow. Brilliant customer service for 21 yrs

[ben jones @benjones68]

Potentially millions will be lost by eBay sellers as the @eBay_UK system has not recognised the UK time change and therefore sellers auctions all ending an hour earlier than originally set for. @eBay @eBayNewsroom @eBayUK_news @BBCBreaking @

[ben jones @benjones68]

@UK2 without email sending for 24hrs. You say on your site you care about us and are there for us 24hrs. so why does no one pick up the phone and we have to send issues via email, which I can’t do as that’s the problem I have in the first place…. Get real people on phones again

[ben jones @benjones68]

It’s so laughable. Why is it, that every year when the clocks go back here in the UK does @eBay_UK and @eBay @AskeBay always bugger it up? Once again their system doesn’t recognise the time change and listings and sales go up the swanee. Tried warning them in advance, but no!!

[ben jones @benjones68]

Absolute Joke, once again. @eBay_UK @eBay The clocks change in this country and your multi billion $ company can’t handle it. Every year is the same and you screw up sales and listings for the millions of people you take all your money from. @BBCNews @SkyNews

[ben jones @benjones68]

Absolute Joke, once again. @eBay_UK @eBay The clocks change in this country and your multi billion $ company can’t handle it. Every year is the same and you screw up sales and listings for the millions of people you take all your money from.

[ben jones @benjones68]

Absolute Joke, once again. @eBay_UK @eBay The clocks change in this country and your multi billion $ company can’t handle it. Every year is the same and you screw up sales and listings for the millions of people you take all your money from.

[ben jones @benjones68]

Why do modern businesses like @virginmedia not understand that good customer service is based on communication? Why can we not talk to a human being and why do we have to chat through Bots and WhatsApp. It takes forever and wastes everyone’s time. A 2 min conversation is all

[ben jones @benjones68]

@AskeBay Hi Lonnie, thanks for your reply but unfortunately that’s not the answer. It’s your vat team, who don’t seem to have any email contact or phone numbers and who are obviously so busy they can’t do anything quickly, or just so small a team. Very frustrating. But you still take my £

[ben jones @benjones68]

@eBay_UK totally shit service. Account on hold since December and now having given you the HMRC doc you need, back to the black hole of not being able to talk to anyone about why my account is still on hold…. But you’re happy to take the £20k in fees you get from me. Terrible CS

[ben jones @benjones68]

@PeteWatermanOBE @PWLHitFactory Still would love to talk to you about a doc we want to do on your life

[ben jones @benjones68]

@PeteWatermanOBE Going to keep trying to get hold of you to chat about a doc about the whole of your life. Not quite got to turning up on the doorstep at Philly records proportions yet, but will do 😂

[ben jones @benjones68]

@PWLHitFactory @PeteWatermanOBE Trying to get hold of you about a documentary project. My email is [email protected] if you can come back to me. Thanks

[ben jones @benjones68]

@PeteWatermanOBE trying to get hold of you to chat about a Documentary project. Thanks

[ben jones @benjones68]

@AskeBay But why do you put a hold on an account and stop someone from trading if they don’t produce a VAT number? Surely, it is up to the trader how they choose to deal with HMRC

[ben jones @benjones68]

@AskeBay simple question, that no one on your helpline could answer. How does the vat man know I have gone over the £85k trading figure. Your staff seemed to imply that they keep a track on everyone and that EBay don’t act as the eyes and ears for HMRC, which is more likely.

[ben jones @benjones68]

@HMRCcustomers Unfortunately, I have on numerous occasions. It’s simply a black hole, where letters and emails ho@to die.