Interested in understanding how we supported Nottingham County Council in driving efficiency and channel shift? π Catch-up with our recent case study on how we used our Communications Center solution to revolutionise their current strategy: https://t.co/SlTtMllsY7
There is a fine line between what customers actually want and what companies think they want. To ensure your organisation isn't investing in the wrong areas, delve into our blog which reveals three key disconnects between companies and their customers: https://t.co/DyPEiwxXof
We are on the hunt for SMB's who are looking to onboard their #contactcentre agents onto a #CCaaS platform quickly and efficiently π Is this you? Find out about our CCaaS offer and how we can support you @housingdigital_ https://t.co/Pb2Xi2PIpX
Feel like your #customerservice needs a boost? π This article by @Entrepreneur exposes the 4 ways you can get more creative with your customer service and in hand, accelerate your businesses goals: https://t.co/pxuaglw0Gl
Our advanced #callaccounting and analytics application, Enghouse Proteus, provides a detailed analysis of your communications systems, both for on premise and #Cloud communications platforms π¬ Find out how it can benefit your business today: https://t.co/3bSOOqS5lZ
Join Steve Morrell, @ContactBabel and Steve Nattress, Enghouse Interactive, on July 5th at 11am BST, where they will be sharing insight on the importance of knowledge in the #contactcentre for improving First Contact Resolution π» https://t.co/b7P9jTuko0
Todayβs customers demand immediacy, connectivity, and simplicity in every interaction on their buying journey, so what does that mean for the future of #customerservice? From latest trends to predictions, our infographic is one you do not want to miss π https://t.co/HotAIdUwQj
Why should you be using #MicrosoftTeams in the #contactcentre? π€ In a recent video interview with @cxtodaynews, Enghouse's Anna Stokes, explained the drivers behind the accelerated adoption of Microsoft Teams in the contact centre π https://t.co/qLego3Nvf8
Our recent case study shares the exciting journey of how we worked with LPG and electricity supplier, @FlogasBritain in building a robust and efficient #customerservice operation for their organisation. Find out more π https://t.co/qmKS67Ceza
Did you know over 90% of UK businesses are using #MicrosoftTeams? As we enter a post-pandemic world, it's essential your #contactcentre is supporting #remoteworking by providing team collaboration tools. Find out why in our eBook with @ContactBabel π https://t.co/JP7dyaLJr4
According to @Contactbabel 97% of companies recognise the importance of performance & quality but they are faced by 4 interconnecting challenges. Our latest blog explores the key pain points and how to overcome them to help customer service teams π https://t.co/hkWoqIKpWj
Do you have experience in B2B software, ideally SaaS? Enghouse Interactive are looking for talented Channel Managers and Direct Sales to join their UK team to help drive new revenue growth for #contactcentre solutions. Interested? Contact @bennettgaryj for details.
π‘ Enghouse strives to find the best solution that serves your individual business needs and operational requirements. Get in touch for a FREE consultation to discuss how Enghouse CCaaS can help your organisation accelerate your service experience πΌ π https://t.co/nxo6R0V7Ma
ποΈ Customer demands are constantly growing, and the traditional 'in-person' shopping experience is no longer cutting it π« @MyASBN have recently released the 5 ways to improve #omnichannel customer experience. Get ahead with their latest article π https://t.co/oSzAncBWTj
π AI is becoming a huge part of our everyday lives and as we progress into 2022, AI in technology, healthcare and the home is only going to get bigger. @Forbes has revealed the top 7 biggest #AI trends to look out for as we enter 2022 π https://t.co/0O88vl0G6S
If you missed our UCaaS and CCaaS webinar you can catch it on the link below. We are also recruiting experienced salespeople to sell UCaaS. https://t.co/P4wggjg4dU
Do you have experience in #UC?
We are looking for talented sales and pre-sales people to join our UK team to support the growth of our #UCaaS solution.
Interested! Get in touch
Last chance to register for the launch of Enghouse SmartQuality - 14 July. This new agent evaluation application uses #AI and #NLP to enable unbiased evaluation of voice, email, and SMS. Transform quality assurance by analysing up to 100% of interactions! https://t.co/IFZQbHnPRh