Ben Prochazka

EV Nerd/advocate who’s helping to electrify everything that moves. My opinions are my own

[Electrification Coalition @ElectricRoadmap]

Last week, the DOT, DOE, and FHWA awarded $622 million for the #CFI grants program. These funds, allocated to 47 projects, will support the development of 688 DC fast chargers and over 5,000 level 2 chargers. Find more trends and takeaways from #CFI here: https://t.co/ka2B5Me2Ov

[Electrification Coalition @ElectricRoadmap]

Policy Manager Will Drier and @GovPritzker in front of the @WasteNotCompost 100% electric truck!

[Ben Prochazka @benproc]

@AmericanAir If you want actually help please DM me. It shouldn't take this get something so simple resolved.

[Ben Prochazka @benproc]

@AmericanAir Awful customer service and treatment. so you offer a nice benefit after I fly a ton - free admirals club 1yr. Amazing! Active in 72hrs. 5 days late nope👎, call customer service. "No problem should be updated in a few days." Try, nope👎

[Ben Prochazka @benproc]

Might time to make the transition to @Delta @AlaskaAir @united??

[Ben Prochazka @benproc]

@AmericanAir it is no wonder people share terrible customer service experience @AmericanAir
I've mostly found the staff on your airline and to be quite good, but this system and treatment is a ridiculous way to try and retain some of your most loyal and high mileage customers

[Ben Prochazka @benproc]

@AmericanAir I recognize this is small compared to any number of global problems that people face every day but I Fly a lot, you all have designed a program to thank me for picking you and then you don't give it to me and you do a terrible job of even bothering to try and resolve

[Ben Prochazka @benproc]

@AmericanAir strange way to thank people for their customer loyalty - offer them the benefit never actually give it to them. Make them spend hours on the phone trying to resolve and offer literally no way to resolve the situation.

[Ben Prochazka @benproc]

call customer service again, hour on the phone. "Sorry, we have escalated it and it should be resolved shortly."great finally getting somewhere @AmericanAir

check again a week later - nothing shows up in the app. Call again on the phone 40 minutes. Sorry we are escalating"

[Ben Prochazka @benproc]

@AmericanAir I say that's the answer I got last time. Can you tell me how long this is gonna take? Answer "no sorry he could take 30 days." Can I talk to supervisor? Supervisor. "Sorry we escalate, we don't get any information back. Could take 30 days."

[Colin Mckerracher @colinmckerrache]

Where things stand on vehicle electrification at the end of 2022

[Georgetown Climate Center @Climate_Center]

Tune in today at 2pmET -- GCC's #EV #policy expert @MatthwGoetz joins an all-star @ElectricRoadmap panel to talk about key #electrification milestones for 2022, and what to expect in 2023.

[Courtney Ehrlichman @c_ehrlichman]

I wrote about how diving in fleet first will scale up the electrification transition.
@PanasonicNA @ElectricRoadmap https://t.co/4TVIRPHtm4

[Electrification Coalition @ElectricRoadmap]

We're excited to release our #LocalGovtPlaybook, a report with recommendations for how local governments can leverage federal investments in #EV infrastructure! Learn how counties, cities, & towns can establish charging networks in their communities: https://t.co/HlR3QyVuiV

[Ben Prochazka @benproc]

1 MW+ charging.

[Ben Prochazka @benproc]

500 mile test run data. @ElectricRoadmap

[Ben Prochazka @benproc]

Heavy trucks are less than 5% of on road vehicles but represent more than 20% of emissions. It electric - 500 miles of range for your drinks and chips @PepsiCo @Fritolay

[Ben Prochazka @benproc]

At the Tesla Launch event in sparks NV

[Ben Prochazka @benproc]

@joelfeder We let our kids plug in the car - we'd never let them pump gas

[Governor Josh Stein @NC_Governor]

The vehicle market is transitioning to zero-emission technologies, and our state is leading the way. Today, Gov. Cooper gave the keynote speech at the @ElectricRoadmap North Carolina Medium- and Heavy-Duty Electric Vehicle Policy Bootcamp.