@TicketmasterCS Hi, purchased tickets for Florence and The Machine Glasgow in Nov. The event has disappeared from “My Events” but our card has been charged. Can’t get order number as event is no longer showing in profile. Can you please help.
@TUIUK We have tried and got through to nobody after 3 hours on hold! We’re due to fly in less than 48 hours and keep getting told we have to speak to @crystalski but nobody will respond to us! You’re putting us in an impossible situation with no help.
@crystalski just found out that our chalet has been double booked and we’ve been moved to a different chalet in a different resort with no contact from @crystalski. Have been on hold for more than 3 hours and can’t get through. Due to fly out Sat am. Please contact ASAP.