tuiuk

Got a question? We’re here to help, 8am-8pm, 7 days a week 😊

[tuiuk @TUIUK]

🚨IMPORTANT🚨We’re aware of multiple accounts impersonating TUI UK on Twitter. Please be aware that @tuiuk is our only official account, do not send any personal information to any other users as it may be a scam. If you’re unsure please tweet us or contact us on 0203 451 2688

[tuiuk @TUIUK]

@jeffbojangles Hiya Andy, its lovely to hear from you💙. Can you DM us with your booking details and we will happily add your special requests for you. 📱^Laura☘️

[tuiuk @TUIUK]

@MeirsPorgan2024 I am so sorry to hear that you are experiencing a flight delay with us. Sorry. ^Laura☘️

[tuiuk @TUIUK]

@scottylufc1919 Good afternoon Billy💙. We will need your son to reach out to our resort team on the TUI app so they can look into his booking further. Sorry again. ^Laura☘️

[tuiuk @TUIUK]

@scottylufc1919 I am sorry to hear this Billy💙. If he contact the resort team on the app they will assist and support your son whilst away. 🛫^Laura☘️

[tuiuk @TUIUK]

@SamanthaClarke8 Perfect Samantha. One of the team will soon be in contact with you.💙 ^Laura☘️

[tuiuk @TUIUK]

@jennmckelvie Good evening Jennifer, its lovely to hear from you. Can you DM us with your booking details so we can assist further with this please? 🛫^Laura☘️

[tuiuk @TUIUK]

Good evening and thanks for contacting us💙. I am so sorry to hear your flight was cancelled. We understand this can be upsetting. If you've received a notification about the change, you should also receive further information shortly outlining the next steps available to you. Again I am so sorry. 🛫^Laura☘️

[tuiuk @TUIUK]

Hi Gareth, thanks so much for reaching out to us💙. I’m really sorry to hear about your experience while on holiday with us. If you’re back home now and would like to share your feedback, you can fill out this form: https://t.co/ukhDUwfDUd and our after travel team will be happy to look into it for you. ^Laura☘️

[tuiuk @TUIUK]

@maffie587 What a fab picture Matt! 🛫^Laura☘️

[tuiuk @TUIUK]

@HannahEnglgsze Thanks, Hannah. We’ll pick this up with you in DM. ^Dan

[tuiuk @TUIUK]

@TheWhittyOne89 Hi Shelly, I'm sorry to hear this. Please send us a DM with the booking details so we can take a closer look and see how we can help ^Dan

[tuiuk @TUIUK]

@HannahEnglgsze Hi Hannah, I'm sorry you’ve been left waiting on this. Please send us a DM with your booking details and we’ll take a closer look at what’s happening with the seating. ^Dan

[tuiuk @TUIUK]

@LaurenRadios Hi Lauren, I'm sorry to hear this. Please send us a DM with your booking details so we can take a closer look at what’s happened and see how we can help. ^Dan

[tuiuk @TUIUK]

@Simonjhowarth Hi Simon, sorry to hear this. Please send us a DM with your booking details and we’ll be happy to look into this for you. ^Dan

[tuiuk @TUIUK]

I’m glad the pilot and cabin crew were able to look after your mum, Jennifer. I’m sorry the assistance arrangements let you down. Once you’re back home, please raise this with our After Travel team so they can review what happened and look into the €80 taxi cost for you. 💙✈️ ^Dan

[tuiuk @TUIUK]

@discojo1 Hi Jo, sorry to hear that your holiday was cancelled and that you've received one of our automated text messages. We'll feed this back to the team to be looked into further. ^Beth

[tuiuk @TUIUK]

I’m sorry to hear your last day hasn’t gone quite as planned, Gareth. I can understand how frustrating it must be 💙 Your All Inclusive package will finish when you check out of your room. Some hotels may extend All Inclusive until you leave the hotel, but this is at the hotelier’s discretion. If this applies, you’ll usually find out more from te hotel directly. In some cases, you may also be able to continue using the hotel facilities for an additional charge. https://t.co/pEPaa2FJzt. I hope you’re still able to enjoy the rest of your day and have a safe journey home ✈️ ^Jess

[tuiuk @TUIUK]

@RonCharlton6 Brilliant, Charlie! Glad you managed to get everything sorted and checked in. Not long to go now😀 hope you have an amazing time in Rhodes!🏖️ ^Dan