TJC

[TJC @TJC369]

@TUIUK why am I being harassed for payment for my trip when I have paid the balance before the deadline???

[TJC @TJC369]

@McVities I’ve never been so underwhelmed…..

[TJC @TJC369]

@skytv Do you always charge your VIP customers for services they’re not receiving, or is it just me…..?

[TJC @TJC369]

@champneys why is it so difficult to speak with someone at Eastwell manor? It’s painful! You’re not responding to my emails either. I’m disappointed before I get there…..

[TJC @TJC369]

@skytv hands down the most shambolic customer service! Another half an hour on the phone with no resolution. I look forward to a repeat performance when I can face another call..

[TJC @TJC369]

@APHParking I wanted to thank your assistant manager at Gatwick, Paul & Jack at customer services for helping resolve a booking that @HolidayInn couldn’t/wouldn’t resolve. Very grateful and they deserve recognition.

[TJC @TJC369]

@HolidayInn Gladly!

[TJC @TJC369]

@HolidayInn what a shambles! I’ve tried since 1700 to get some help with a reservation. Been cut off three times and no one can/will help me. The worst customer experience!

[TJC @TJC369]

Any chance someone is going to pick up the phone and confirm my booking? On hold for half an hour….

[TJC @TJC369]

@Georgeatasda I returned a faulty electrical device to store on 11th. You say a refund takes five days. Your customer service is no help. Where is my refund please….?

[TJC @TJC369]

@ThreeUKSupport No it’s not good. Apparently I don’t get a choice of when’s convenient to speak! I won’t be accepting any more calls, so for anything else, you have my email, so you’ll need to write to me.

[TJC @TJC369]

@ThreeUK any chance you can get your staff to stop harassing me over a bill that had been paid and a contract that has been terminated?

[TJC @TJC369]

@PolicyExpert I’m STILL waiting for a password reset to renew my insurance. Just say if you don’t want my business and I’ll go elsewhere…..

[TJC @TJC369]

@PolicyExpert I’ve been trying to change my password all morning to renew my insurance but you’re not sending the “token”…….would you like my business?

[TJC @TJC369]

@chichiclothing can someone contact me regarding my refund. I’ve waited a month already and no sign of my money. You have the item and I keep being fobbed off. What’s going on?

[TJC @TJC369]

@asda Second tweet! Followed your link to get the refund that you owe me…what a surprise, you don’t reply! WHERE IS MY REFUND??

[TJC @TJC369]

@Kent_cc Why did comms stop? Why have I been left in the dark? Five years to investigate a simple conduct matter, is unacceptable, especially as Mr Watts stopped responding. Sounds very irregular to me. If no communication is forthcoming, I will start the process from the beginning.

[TJC @TJC369]

@Kent_cc I submitted a complaint regarding councillor conduct in 2017 that met the threshold for investigation, Mr Watts was dealing. Comms stopped in 2020 with no explanation. What is the current position? 5 years, no outcome….

[TJC @TJC369]

@asda your help centre is anything but helpful, in fact it’s abysmal. Any chance of letting me know when I’ll receive my refund please? I’m meant to have a notification within five days and have the refund in 10….nothing.

[TJC @TJC369]

@taylorsharona Always the same 🤦‍♀️