Policy Expert

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[Policy Expert @PolicyExpert]

Ever heard of fly strike in cats? 🐱

It’s a warm weather risk that can be easy to miss, especially for older and long-haired cats.

Learn what it is and how to help prevent it by reading our latest article👉 https://t.co/7mKh5KL9vc

[Policy Expert @PolicyExpert]

☀️Summer driving can come with a few extra risks...

Longer trips, hotter cars and busier roads can all make small mistakes easier to miss, but what catches drivers out most?

Take your guess, then check out our guide for practical summer driving tips👉 https://t.co/MDCTEWBldN

[Policy Expert @PolicyExpert]

@StickItWTSDS Hi, thanks for getting in touch. There is an option to opt out of renewal on your online account. However, the option isn't available within the 30 day renewal window. If you could please DM me your details, I can then assist you further.

[Policy Expert @PolicyExpert]

Planning a BBQ around your dog? 🌭🐶

Cooked bones, skewers, corn cobs and onions can be dangerous, and easy to miss outside.

A quick garden check and keeping food out of reach can help avoid a vet trip.

Policy Expert policyholders have access to a free 24/7 vet advice line.

[Policy Expert @PolicyExpert]

Back after the bank holiday and need help with your policy or claim?

Teams can be busier than usual after a long weekend, so check the quickest route first.

You can make a claim online, manage some changes in your account, check the Help Centre, or use live chat on our website.

[Policy Expert @PolicyExpert]

Getting in touch over the May bank holiday?

Our contact centre opening times will be a little different across the bank holiday, so it’s worth checking before you contact us.

You can find the updated hours below 👇

[Policy Expert @PolicyExpert]

Travelling on the bank holiday with your pet? 🐾

If you’re heading off this weekend, there are a few things worth checking before you set off to help keep them safe and more comfortable on the journey 🚗

We’ve shared a few handy reminders below 👇

[Policy Expert @PolicyExpert]

🚸 It’s Walk to School Week, so take a little extra care if you’re driving near schools and crossings 🚗

Drop-off and pick-up times can be especially busy, with more people crossing and traffic changing quickly.

Be extra cautious of children walking near roads.

[Policy Expert @PolicyExpert]

🐾 What is lifetime cover in pet insurance, and why does it matter?

If your pet needs treatment over time, it can help give peace of mind that cover can continue year after year.

All of our pet insurance policies come with lifetime cover. See below for a simple breakdown.

[Policy Expert @PolicyExpert]

It might be time to spring into DIY at home 🏡

Whether you’re painting, drilling or putting up shelves, accidents can happen. Some one-off mishaps may be covered under accidental damage, so check your policy before you start.

Planning renovations? Let your insurer know too🛠️

[Policy Expert @PolicyExpert]

@Marionblacker1 @BusInsMagazine @ijournal Hi, I'm sorry to hear this has happened. If you could please DM me your details, I can then look in to this for you.

[Policy Expert @PolicyExpert]

🐾 Policy Expert pet spotlight ✨

Meet Mabli 🐶

She loves muddy puddles, barking at cats, woofing in her sleep and claiming the sofa as her own.

Her favourite things to eat? Usually the things she really shouldn’t!

Thanks for sharing Mabli with us 📸

[Policy Expert @PolicyExpert]

☀️ Enjoying the warmer weather?

Open windows can make your home feel cooler, but they can also make it easier for someone to get in.

It might sound simple, but it’s easy to forget when you’re heading out, going upstairs, or leaving a room unattended. 🏡

[Policy Expert @PolicyExpert]

🐶 Warmer weather is great, but for some dogs it can also mean seasonal allergies 🌺

If your dog seems itchier than usual, look out for scratching, licking paws, red skin, watery eyes or head shaking.

See below for a few simple ways to help reduce irritation.👇

[Policy Expert @PolicyExpert]

Getting in touch over the May bank holiday?

Our contact centre opening times will be a little different across the bank holiday, so it’s worth checking before you contact us.

You can find the updated hours below 👇

[Policy Expert @PolicyExpert]

Shopping around at renewal time for your car insurance? Make sure you’re comparing like for like.

Before you choose a quote, check your details, mileage, excess, what cover is included and your no claims bonus.

A lower price doesn’t always mean the cover is the right fit.

[Policy Expert @PolicyExpert]

🐾 Policy Expert pet spotlight ✨

Meet Biscuit, a sweet and patient cat who loves being part of family life 🐱

Always happy to say hello, always keen to be where the family is, and more like a dog than your typical cat.

📸 Thanks for sharing Biscuit with us!

[Policy Expert @PolicyExpert]

@Kelly_Louise79 @jabez135 Hi Kelly, I understand a complaint has been raised and the team are investigating your concerns further. If there is anything else we can assist you with in the meantime, please let me know. Thanks, Nisha

[Policy Expert @PolicyExpert]

Spring is here, and that can only mean one thing: time to get back out in the garden 🌱☀️

Before mowing the lawn, it’s worth checking for stones and other hard objects first. They can get caught in the mower and cause damage, including broken windows 🪟

[Policy Expert @PolicyExpert]

@HelenProsser12 Hi Helen, if you could please DM me your details, I can then look in to this for you.