@PolicyExpert Abysmal service from your Home "Emergency" service, 4 days after opening a claim and your contractor Sedgwick still hasn't managed to get a plumber to visit and fix a leaking central Heating pipe. Guess what I'll be doing when my Insurance is due for Renewal?
@EurostarUK my Train from Brussels to St Pancras cancelled, the change booking option you advise on your website simply doesn't work and you aren't replying to DM's either. Shocking customer service
@OctopusEnergy@BenKentF1 My Smart meter doesn't even connect with the app...I have no visibility at all. Apparently it needs an update that has no ETA. Really doesn't help though
@vueling Don't recall ever dealing with a company that treated their customers with such blatant contempt. Utterly shocking, you don't deserve to have a business or customers.
@vueling we have been at Orly airport for hours trying to figure out how to get on out coach from Paris to Birmingham, we cannot get through customers services, staff don’t know what’s happening either and we don’t even know if we’ll get compensated for this #vueling
@vueling as per your terms and conditions, we have been given no help from Vueling staff as ur customer service number is purely automated. Where am I sleeping tonight?? I don't have an address or confirmation? No vueling staff at LGW, we'll be here for 12 hours- we need food???
@vueling Flights cancelled and you are leaving customers stranded at Paris airport for 2 days until next flight with no assistance. Appalling customer service and totally in breach of EU airline regulations
@EE Looks like in a change of heart you are indeed dealing with this in the correct way and honouring these contracts now. Well done EE 👏👏
P.s still waiting for a reply from customer services....
@EE Your handling of the BTdiscount code fiasco has been appalling, you could have admitted your mistake and had some great PR, instead you've disappointed 1000's of potential new customers #BTDISC20#hukd
@EE Your handling of the BTdiscount code fiasco has been appalling, you could have admitted your mistake and had some great PR, instead you've disappointed 1000's of potential new customers #BTDISC20#hukd
@EE I Ordered a new Pay Monthly 200Gb SIM on Sunday, received today and the 24 mth discount as per my order is only showing as 6 mths discount? This isn't what I agreed to . Please help.