@Ryanair I've been waiting in check out line for 40 mins and its barely moved. Current time- 7.45pm, flight at 9.10pm - whats going on??? Only 3 or 4 people have been checked in the time span of 40 mins ????
@synthesiaIO I'm paying for Synthesia and my video won't generate- it's been stuck like this since 9am
This is for business purposes, we need help ASAP
@pollyxcghs@British_Airways@vueling@vueling you need to provide adequate online support, we've been trying to get in touch with a phone representative but there is no option for this. Still awaiting responses from u via message and tweet.
Begging @vueling for hotel info b4 being rerouted to Rome in the middle of the night- making people with severe illness (chrones disease) sleep on a cold airport floor, no food, no sleep for 24 hours and lying about ground staff being present in Rome to help us (and in Barcelona)
@vueling staff lying/misinforming us again, shouting at us through glass barrier, saying they have staff in London to help us- said this about Rome as well sensing us there on the middle pf the night with no hotel or transport, had to sleep on airport floor. @vueling
@vueling staff in Barcelona shouting at us through glass barrier & refusing us any help. Website won't work, phone line is purely automated, told we took up enough of his time, shouted "you are wrong!", didn't care we got sent to Rome and stranded there, had to sleep on floor
@vueling staff in Barcelona shouting at us through glass barrier & refusing us any help- after denied boarding, stranded in Rome in middle of night, slept on airport floor, 24hrs bo sleep, no "hotel" was ever booked when sent there in middle of night-no helpline 2 call @vueling
@vueling They also sent us to a different country from our destination in the middle of the night with a "hotel" booked- had to sleep on airport floor in Rome + 24hr sleep deprivation & won't give compensation or let us complain now @vueling@British_Airways
@vueling you cancel my flight From malaga to Marrakech
Thanks Vueling i was travelling Alone with a small baby just 4 months old 👌🏼👌🏼👌🏼and they ask me to wait OUTSIDE for a bus 🥶
@AprylScemama@vueling We were booked from LDN to Barcelona and they sent us to Rome in the middle of the night with a "hotel", but left us there stranded to sleep on airport floor + sleep deprived for 24hrs and lied about staff being available I'm LDN, Rome and Barcelona airports.
@H13602072@vueling I'm also struggling to get info on correct categories to select for refund/compensation. I think its purposely difficult to avoid paying customers what they deserve back.
@CorrieBennett2@vueling their customer support is awful- they left us stranded in Rome when we had booked a flight from London to Barcelona and they left us there to sleep on the airport floor, 24hrs sleep deprived- no help at all.
@TCarbetarian@vueling@vueling their customer support is awful- they left us stranded in Rome when we had booked a flight from London to Barcelona and they left us there to sleep on the airport floor, 24hrs sleep deprived- no help at all.
@British_Airways@pollyxcghs@vueling Vueling has offered no help, would BA representatives be able to sort out our compensation and complaints? Thanks for your speedy response
@British_Airways@vueling denied boarding, left us stranded in Rome over night, violated t&c not providing us hotel, slept on airport floor, misinformed giving false, will not give us compensation! Is this the type of airline you partner with.
@vueling the bot u keep telling me to use for compensation only offers a refund- what type of system is this? U overbooked & denied us boarding, left us stranded in Rome and sleep deprived for 24hrs- ur own t&c state €250 for denied boarding. We need proper customer service help
@vueling the bot u keep telling me to use for compensation only offers a refund- what type of system is this? U overbooked & denied us boarding, left us stranded in Rome and sleep deprived for 24hrs- ur own t&c state €250 for denied boarding. We need proper customer service help
@vueling you won't provide us with any customer support, your chat bot does not allow us to apply for the compensation we deserve as per your terms and conditions, are you just scamming customers? Because this is starting to get ridiculous- its been 4 days of messing us around