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[H @H13602072]

@vueling 👋👋👋👋👋👋👋👋

[H @H13602072]

@vueling 👋👋👋👋👋👋👋👋👋👋

[H @H13602072]

@vueling @itsmissraisa Who is your travel mediator? Why is nobody replying to my DMs? Do you feel this is acceptable?

[H @H13602072]

@vueling @ParisAeroport Once again where is my refund and who is your travel mediator?

[H @H13602072]

@vueling @ParisAeroport 👋👋👋👋👋👋👋

[H @H13602072]

@vueling 👋👋👋👋👋👋

[H @H13602072]

@vueling I was unable to board the flight as you did not provide the flight information correctly in time. I am required to receive a refund. When will I receive this?

[H @H13602072]

So @vueling & @ParisAeroport, which one of you is telling the truth? When will I receive my refund for total incompetence and inability to board?

[H @H13602072]

@vueling Not good enough. I have sent required documentation MULTIPLE TIMES. You are simply refusing to fulfil your legal obligations at this point, @ParisAeroport have said you are responsible.

[H @H13602072]

@fortuneo Je ne peux pas vous contacter en DM.

[H @H13602072]

Bonjour @fortuneo. Bonjour, je viens de recevoir ma nouvelle carte Gold que j'ai déjà commencée à utiliser. Or je ne vois pas le suivi de dépenses en temps réel sur l'app (raison principale pour laquelle j'avais pris la carte). Un peu d'aide ? Merci !

[H @H13602072]

@vueling 👋👋👋👋👋👋👋👋👋

[H @H13602072]

Still waiting on my refund @vueling it's been eight months, do you plan on dealing with my case or just ignoring it?

[H @H13602072]

@vueling How can I reach a customer representative?

[H @H13602072]

@vueling @vueling ?

[H @H13602072]

Hello @vueling & @ParisAeroport, somebody is responsible for me missing my flight - who will refund me?

[H @H13602072]

@vueling Not good enough. You failed to show the gate number in time. I missed my flight. Where is my refund. It's been 9 months.

[H @H13602072]

@vueling No. Please provide the information required to speak to an agent directly.

[H @H13602072]

Hello @vueling who is your mediator in France? You are legally required to share this information.

[H @H13602072]

@vueling I was unable to board my flight EIGHT MONTHS AGO as you did not provide the flight information correctly in time. I am required to receive a refund. When will I receive this?